Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance Service
IL-3000760618
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Details
- Online appointmentsAvailable
- Onsite servicesAvailable
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingAvailable
Location
Greg Metelak - State Farm Insurance Agent
53 Douglas Ave, Elgin, IL
60120, United States
Hours
Reviews
5.0
289 reviews
5 stars
288
4 stars1
3 stars0
2 stars0
1 star0
What are people saying?
AI-generated from recent customer reviews
Customer Service
Agents like Greg and Phil are consistently praised for their exceptional customer service, responsiveness, and willingness to go above and beyond for clients.
Knowledgeable Staff
Customers frequently highlight the agents' expertise and ability to explain insurance options clearly, making the process easier to understand.
Cost Savings
Many reviews mention significant savings on insurance premiums after switching to State Farm, with agents actively finding the best rates for clients.
Personalized Experience
Clients appreciate the personalized attention and care they receive, often feeling like part of a family rather than just a customer.
Efficiency
The process of obtaining quotes and switching policies is described as quick and seamless, with agents handling everything efficiently.
- JGJackie Garland2 days ago5.0Greg’s agency is by far the best we have dealt with. We were with a different agent for many years but never actually got to speak to her. We have spoken to Greg on many occasions and have had wonderful experiences dealing with him and his staff. If you’re looking for great customer service him and his staff are by far the best!
- SHSheri Hodorowicz3 days ago5.0I just love that I don’t have to figure it out! Greg does everything. Super sharp guy.
- AMAustin McDonald5 days ago5.0Switched to this agency after moving from Missouri to Illinois and Kara made it so easy! She was able to explain and get things transitioned over smoothly and even save me some money in the process. I’m excited to do business with you! Thanks for all your help.
- TJTiffany Jusino5 days ago5.0The agent I worked with is Phil Bondi and he was super helpful and understanding. He took the time to listen to my needs and went the extra mile in formulating the perfect auto insurance plan that checked all my boxes AND fit my budget. Thanks Phil and State Farm!
- JRjorge rezaNov 12, 20255.0Greg is your guy. First time doing business with him and trust me when I tell you he treats you like family and he genuinely cares.
Frequently Asked Questions About Greg Metelak - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Greg Metelak - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods does Greg Metelak - State Farm Insurance Agent accept?
They accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
Access your account through the Digital Pay Payment Center by entering your User ID and password to view billing and payment details.
Who should I contact if I have billing or payment questions?
Please contact your agent; their phone number and email are on the details page of your bill.
What services can I perform using the State Farm mobile app?
You can manage insurance and banking accounts, get roadside assistance, file claims, and more through the app.
What does Emergency Roadside Service cover?
It covers towing to the nearest repair facility, delivery of gas, oil, battery or tires, one hour of locksmith services, and one hour of mechanical labor for select services.
What are the office hours for Greg Metelak - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends and certain holidays.
Is Greg Metelak - State Farm Insurance Agent accessible for wheelchair users?
Yes, the office has wheelchair accessible seating and restrooms to accommodate all guests.
Are there any nearby places to grab a meal or coffee when visiting Greg Metelak - State Farm Insurance Agent?
Yes, nearby options include Arabica Cafe for coffee and La Puesta del Sol or Las Gorditas De Don Angel No. 4 for Mexican food, which are great spots to visit before or after your insurance appointment.
Can I find other services like tax preparation or legal assistance near Greg Metelak - State Farm Insurance Agent?
Yes, Apex Tax Services offers accounting and insurance services, while Monson Rose Law and Scheflow & Rydell provide legal services nearby, useful if you need comprehensive personal or business support.
Are there any entertainment or creative venues near Greg Metelak - State Farm Insurance Agent?
Yes, Nightmare on Chicago Street is a music and concert venue nearby where you can enjoy live performances after your visit.