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About
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IL-9510468 The mission of the Abby Spachman State Farm team is to exceed your expectations. We ask clarifying questions, peel back the layers and listen. We are more than your insurance representatives - we help people manage the risks of everyday life. We will ask questions and teach you so that you are empowered to make the right decision for yourself. In a world that is ever-changing and busy, it is our aim to ease the stress that can come with Insurance by putting an emphasis on personalized service. We believe people prefer to have someone they know to help guide them through both good and bad times. That is why we are among the top agencies in Illinois - because we do it different.
Location
Abby Spachman - State Farm Insurance Agent
405 N Hershey Road, Bloomington, IL
61704, United States
Hours
Reviews
5.0
586 reviews
5 stars
581
4 stars0
3 stars0
2 stars0
1 star5
What are people saying?
AI-generated from recent customer reviews
Customer Service
The team is consistently praised for their friendly, knowledgeable, and helpful service, making the insurance process smooth and stress-free.
Professionalism
Agents are recognized for their professionalism and expertise, with many customers highlighting their ability to answer questions and provide tailored solutions.
Value for Money
Customers appreciate the competitive rates and savings offered compared to other insurance providers, often noting significant reductions in their premiums.
Team Dynamics
The office is described as having a welcoming atmosphere, with staff members working collaboratively to meet customer needs and ensure satisfaction.
Mixed Experiences
While many reviews are positive, there are a few negative experiences regarding communication and service, indicating some inconsistency in customer satisfaction.
- MAMason Adams3 days ago5.0Wonderful experience! The team is approachable, well-informed, and always ready to assist. They made everything easy and stress-free. I highly recommend this State Farm agency.
- DJDrawde Jones4 days ago5.0Katie Broad is one of the kindest workers in this business that I have ever had the pleasure of meeting. The entire office was beyond kind, accommodating, and helpful at every turn. Couldn’t recommend more, easy 5 stars.
- HRHarish Ravisankar5 days ago5.0This State Farm agency has been great. The staff is attentive, patient, and truly committed to helping their clients. They made sure I understood all my options and guided me through everything with ease. Exceptional service from start to finish!
- RSRavisankar Srirangan5 days ago5.0Great service. The team here is always friendly, patient, and goes out of their way to help. They explained my coverage clearly and made the whole process stress-free.
- HTHamsika ThotaNov 13, 20255.0I’ve had an awesome experience with Abby Spachman’s State Farm agency. They explain everything clearly, respond fast, and make insurance feel much less overwhelming. Truly dependable and customer-focused!
Frequently Asked Questions About Abby Spachman - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online at Abby Spachman - State Farm Insurance Agent?
No, online quotes are offered for free at Abby Spachman - State Farm Insurance Agent.
Who should I contact if I have questions about billing or payments?
Please contact your agent whose phone number and email are available on your bill's details page for any billing or payment questions.
What features are available on the State Farm mobile app?
The State Farm mobile app allows you to manage insurance and banking accounts, get roadside assistance, file claims, and more.
What does Emergency Roadside Service cover through this agency?
Emergency Roadside Service typically covers towing, delivery of gas, oil, battery or tires, locksmith services, and mechanical labor for select services.
What are the office hours for Abby Spachman - State Farm Insurance Agent?
The office is open Monday to Friday from 9:00 AM to 5:00 PM and closed on weekends. Holiday hours vary with some early closures and some days off.
What payment methods are accepted at Abby Spachman - State Farm Insurance Agent?
Payments can be made using cash, American Express, Discover, Mastercard, and Visa.
Can I purchase a policy online without agent assistance?
No, completing the process without an agent is not possible. If you don't have an agent, one will be assigned to assist you.
What languages are spoken at Abby Spachman - State Farm Insurance Agent?
The agency offers services in English, Spanish, and Hindi.
What nearby dining options can I visit before or after my appointment?
You can visit nearby restaurants such as Amaravati Cuisine (Indian restaurant), Hacienda Leon (Mexican restaurant and bar), or The Love Shack (burger and American restaurant).
Are there financial services near Abby Spachman - State Farm Insurance Agent?
Yes, nearby financial service providers include Belinda L Landry - Mortgage Banker at Heartland Bank, Douglas D Koonce and Samantha K Brown also at Heartland Bank, and the Heartland Bank and Trust Company itself.
What local amenities can help customers reach the insurance office easily?
Nearby landmarks and service providers such as State Farm Insurance offices and Country Financial Insurance Eric Lapan are close by, and there are several insurance agencies and financial services that make this location a convenient hub.