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ID-148452 Find serenity with Mark Hancock - State Farm Insurance Agent, Rexburg, ID. We personalize Home, Auto, and Life Insurance policies to fit your needs, shielding against life's uncertainties. Rely on our seasoned team for personalized service and meaningful protection. Your future is secure with us.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
- Free parking lotAvailable
Location
Mark Hancock - State Farm Insurance Agent
46 N 2nd E, Rexburg, ID
83440, United States
Hours
Reviews
4.9
272 reviews
5 stars
261
4 stars
5
3 stars2
2 stars1
1 star3
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of Yuliza, Bernie, and Ky for their exceptional service.
Efficiency
Many reviews highlighted the quick and efficient service provided by the agents, making the insurance process smooth and straightforward.
Value for Money
Several customers noted that they received better rates and coverage options compared to previous providers, indicating a strong value proposition.
Personalized Attention
Customers appreciated the personalized service, with agents taking the time to understand their needs and provide tailored solutions.
- JDJenna DeinertDec 3, 20255.0Yuliza was so incredibly helpful! As a first time insurance buyer I was unsure of some things. She helped me understand what I wanted to know. Great experience, I feel like I’m in good hands.
- FGFred GomezSep 3, 20255.0It’s not the place it’s the agent , Yulisa has been my go to person for a good many years and she has worked hard to take care of me , finding answers, working coverages and ALWAYS getting back to me in a timely manner with my answers . She’s Gold
- PBPreston BarberJul 24, 20255.0I’ve been a customer at this State Farm office for almost a year. My first experience calling in was with Yuliza, if you have the option ask to speak with her! She’s reached out to offer support and answers, and remembered all the questions I have asked! She’s been so helpful this whole time and a big reason I stay with the Mark Hancock office!
- OLOlivia LemmonJul 22, 20255.0Trinity is the sweetest and the most incredible person to work with. She’s very easy going & will do whatever is needed to help you, and she has such a fun personality. I highly recommend working with her at State Farm.
- DLDamitri LyonJul 18, 20255.0My grandparents needed help with insurance so I went into Marks office with them and Bernie helped us get their insurance taken care of. Rates were way cheaper than what they were paying and they finally have an agent they can go in person to talk with about their insurance needs!
Frequently Asked Questions About Mark Hancock - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Mark Hancock - State Farm Insurance Agent?
No, you do not have to pay for a quote online. They offer free quotes.
What payment methods are accepted at Mark Hancock - State Farm Insurance Agent?
They accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
Access your account via the Digital Pay Payment Center link by entering your User ID and password to view billing and payment info.
Who should I contact if I have questions about billing or payments?
Contact your agent using the phone number or email on your bill's details page for questions about billing, payments, or Renewal Coverage Offers.
What services does the State Farm mobile app provide?
The app helps manage insurance and banking accounts, get roadside assistance, file claims, and more.
What coverage does Emergency Roadside Service include?
It typically covers towing, delivery of gas, oil, battery, tires, one hour of locksmith services, and one hour of mechanical labor for select services.
What are the office hours for Mark Hancock - State Farm Insurance Agent?
Open Monday to Thursday from 9:00am to 5:30pm and Friday from 9:00am to 5:00pm. Closed on weekends and major holidays.
Are appointments required at Mark Hancock - State Farm Insurance Agent?
No, appointments are not required though they do offer online appointments for convenience.
Is there free onsite parking available at the insurance office?
Yes, there is free onsite parking available including wheelchair accessible parking.
What nearby places can I visit around Mark Hancock - State Farm Insurance Agent?
Nearby you can visit Clint’s Automotive Repair for vehicle needs, Rexburg Barbershop for grooming, or grab a meal at Freddy’s Frozen Custard & Steakburgers.
How can nearby businesses like WaFd Bank and Maverik Adventure's First Stop be useful when visiting the insurance office?
WaFd Bank offers financial services and mortgage brokerage which complements insurance services, while Maverik provides convenient gas and fast food options during your visit.
Are there any nearby service providers like auto parts stores or repair shops?
Yes, nearby you'll find O’Reilly Auto Parts, Carquest Auto Parts, and Clint’s Automotive Repair for your automotive needs.