Serving the insurance needs of Kapolei. Your Local GEICO agent could help you save on auto, motorcycle, homeowners, renters insurance, and more. Contact us today to start an insurance quote! Please call or email your local GEICO Office to learn more as office hours may vary.
1 month of emails and calls to verify my address is nonsense, the unhelpful people at the underwriting department are rude and unwilling to help. I am disgusted by the way they communicate in emails I have received, the last was threatening me to cancel my account and payment is due in 20 days RUDE and uncalled for being that I AM ON AUTOPAY why am I being threatened by cancellation. I have spoke with a customer service agent who told me “FIND ANOTHER INSURANCE COMPANY” yes just 20 seconds into the call GARBAGE COMPANY that does not care about the customer.
CB
Carson Blanchard
Oct 17, 2025
1.0
Spoke on the phone with one of their agents. She was extremely rude and short with me throughout the questions, and utterly unhelpful and unprofessional when I mentioned other plans.
CG
Chingiz Garmaev
Oct 4, 2025
1.0
He can't do anything, he just transfers the call to GEICO headquarters, and they transfer it back to this incompetent person. They're just making fun of me.
MF
Malae Fa’amama
Aug 28, 2025
5.0
William Loft answered my call this morning and helped me with getting a new policy going for myself as a first time buyer for a vehicle I just purchased. He made it so easy, quick, and broke things down so I could understand. I am grateful for William and his help this morning as I’m new to this whole insurance thing and didn’t have to wreck my brain. He sent a copy of my insurance via email so quickly and another hard copy will be coming in the mail. Love it! I will be referring people to GEICO. Affordable and best customer service! Thank you again William!!!!
MP
Ms Lele P
Aug 15, 2025
1.0
Is there only 1 agent in Hawaii?
And this phone# don't even work!?!?🙄