Customers consistently praised the friendly, helpful, and professional staff, highlighting their quick service and willingness to assist.
Affordability
Many reviews noted the competitive pricing and affordability of insurance policies, with several customers mentioning significant savings.
Reliability
While most feedback was positive, there were a few mentions of dissatisfaction with the claims process during critical times, indicating room for improvement in reliability.
Experience
Long-term customers expressed loyalty and satisfaction, indicating a strong reputation and consistent service over the years.
KN
Kim Noble
Dec 12, 2025
5.0
Staff always do friendly and helpful.
LR
louis robinson
Dec 12, 2025
5.0
The nicest and most patient people you could ever have handle your insurance needs. Would highly recommend using Nelson Insurance Company for all of insurance needs
AC
alex cawthon
Aug 2, 2025
1.0
At a time I needed Nelson and Liberty Mutual the most, following wind damage from hurricane Helene, they failed to even come close to meeting my expectations. This was a critical time, and I truly felt that both abandoned me by making the claims process impossible.
BK
beatrice kemp
Sep 29, 2019
5.0
It's nice doing business with Nelson
Make me fill good walking in a Room full of friendly staff nice doing business with you all
Frequently Asked Questions About Nelson Insurance Agency
What types of insurance does Nelson Insurance Agency offer?
Nelson Insurance Agency offers auto, home, business, boat, renter's, motorcycle, and life insurance services.
What are the office hours for Nelson Insurance Agency?
The agency is open Monday through Friday from 8:30 AM to 5:30 PM and closed on weekends.
Where is Nelson Insurance Agency located?
Nelson Insurance Agency is located at 407 Gordon Street, Thomson, GA, 30824, USA.
In which states does Nelson Insurance Agency provide insurance coverage?
They provide insurance coverage in Georgia, North Carolina, and South Carolina.
What payment options does Nelson Insurance Agency accept?
They accept cash, check, financing, Mastercard, and Visa payments.
Does Nelson Insurance Agency offer online quotes and purchases?
Yes, customers can quote and buy insurance online via their website at https://www.nelsoninsuranceonline.com/instant-online-quote.
How can I contact Nelson Insurance Agency for more information?
You can call them at +1 706-595-8087 or email service@nelsoninsurance.com.
Are there dining options near Nelson Insurance Agency?
Yes, nearby dining options include Sweet T's Restaurant, Hunt Brothers Pizza, and Krispy Krunchy Chicken, which you might visit before or after your insurance appointment.
What local landmarks or attractions are close to Nelson Insurance Agency?
Nearby landmarks include the Thomson High School Brickyard football stadium and Rollingwood Place Apartments, which might be of interest when visiting the area.
Are there other insurance agencies near Nelson Insurance Agency?
Yes, nearby insurance agencies include State Farm Insurance Vicki Ussery and Vicki Ussery - State Farm Insurance Agent, in case you want to compare services.