ASHLEY was wonderful to help and informative on so many levels with our new auto policy. Highly recommended, love the personal touch of talking with someone who cares and is available to meet our needs.
LE
Lloyd Ellis
6 days ago
5.0
I am very Impressed with Matt . He was straight forward answering all my questions and a few I didn't have.
Best part he saved me over $ 2600 a year and 2 cars....
Thanks Matt
DB
Devin Boone
Nov 11, 2025
5.0
I want to give a big shoutout to Matt. He was very helpful in getting me a quote for the best price. He explained everything well and was a huge help. Lifted a weight off my shoulders. Thank you Matt!
CT
Charles Troglen
Nov 3, 2025
5.0
Very easy to work with and they save a ton of money on my insurance also got life insurance with it. I want to give a special shout out to Matt for all of his work and the ease of transition from Allstate to State Farm. Matt was a great guy to deal with just can’t say enough about him thanks again Matt
KM
Keyondra Martin
Oct 24, 2025
5.0
Man Do anyone knows how hard it is to find a reasonable car insurance especially for Single Mothers like me.. Matt Runkle got me all the way together him and his team I want to say I appreciate them for there time and Patience with me .. So when you think or State Farm get those Narratives out your head .. And let them work they Magic like they did with me .. I thank them for all they did ..
Frequently Asked Questions About Jake Ottoson - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online at Jake Ottoson - State Farm Insurance Agent?
No, you do not have to pay for a quote online. They offer free quotes.
Who should I contact if I have questions about billing or payments?
Please contact your agent; their phone number and email are available on your bill's details page.
What services does the State Farm mobile app provide?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more.
What does Emergency Roadside Service cover?
It covers towing to the nearest repair facility, delivery of fuel, oil, battery or tires, one hour of locksmith services, and one hour of mechanical labor for select services.
What are the business hours for Jake Ottoson - State Farm Insurance Agent?
Open Monday through Friday from 9:00 AM to 5:00 PM; closed on weekends and major holidays like Thanksgiving and Christmas.
Which languages are supported at this State Farm agency?
They offer services in English, Spanish, Bengali, Hindi, and Urdu.
What payment methods are accepted?
They accept cash, American Express, Discover, Mastercard, and Visa credit cards.
Is parking available for customers visiting this location?
Yes, there is free onsite parking available for customers.
Can you recommend nearby places that might interest customers before or after visiting the insurance agency?
Customers can visit Flex Chiropractic for health services, or The Ji Law Firm for legal assistance nearby.
Are there professional financial services near Jake Ottoson - State Farm Insurance Agent?
Yes, Wilson Financial Group LLC and Centurion Advisory Group offer financial advising and investing services close by.
What nearby medical or counseling services are available to complement your insurance needs?
Psychiatric Professionals of Georgia and Family Inceptions provide counseling and health services near the agency.