Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance Agency
The Melissa Eldridge State Farm Agency mission is to maintain strong communication, develop lasting relationships, and provide personalized insurance services. Our goal is to provide a remarkable customer service experience when it comes to Auto, Home, Condo, Life, Pet Medical, Small Business, Health and Financial Services. Above all, our values are expressed not through words, but actions. We respond, follow through and gain results. In all we do, we are dedicated to going beyond the expected.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
- Free parking lotAvailable
Location
Melissa Eldridge - State Farm Insurance Agent
415 Shorter Ave SW, Rome, GA
30165, United States
Hours
Reviews
4.9
256 reviews
5 stars
244
4 stars3
3 stars2
2 stars2
1 star
5
- TKTannika KingNov 12, 20255.0I was recently rear-ended in a not-at-fault accident and have been going through the process of filing the claim to have the car repaired, etc. Yesterday, I contacted Melissa because the State Farm claims department had provided some confusing information in regard to recovering my expenses. Melissa called me right away and got the claims department on the phone to clear everything up. The process, which had been dragging out, was resolved the same day, and claims contacted the other driver's insurance to have a repair refund check sent to me. While Melissa has several employees, I appreciate the fact that she will personally get involved to ensure that her clients' issues are resolved quickly.
- SPShawn ParksOct 23, 20255.0Spoke with Charlie Diaz, initially I had started an online policy but didn’t close out on it because the policy effective date wouldn’t be current. Charlie ended up saving me money and adding additional services I didn't think I could afford while ensuring my policy would be effective the day I paid! Call them today and ask for Charlie! He’s a very friendly guy and you will not be disappointed with the outcome!
- HFHeather FloydSep 19, 20255.0Joshua was absolutely incredible to work with! I had originally called to confirm when my car insurance policy was scheduled to start, but he was able to also help me get a better understanding of bundling my home and auto. Usually I'm immediately turned off by this and get irritated, but he explained it in such a kind way, never felt forceful, and walked me through what all was covered and by how much. He helped me understand what to expect once I switched my insurance and made sure that I never felt shameful or stupid for not knowing some things about what all goes into home insurance, escrow, refunds, etc. I very much enjoyed getting to talk with him.
- ASAshley SalyersAug 22, 20255.0Customer service was great. Quick, efficient and most important my policy is now affordable. Thank you
- MDMike DonnellanAug 20, 20255.0Many thanks to Josh Storey, Melissa Eldridge State Farm agency, and State Farm Insurance. Josh spent hours working with me to find the optimal combination of cost and coverage for our family. He's a pro and is great to work with. His efforts led to significant savings for us: our annual insurance cost, auto and home, is now over $1,100 less than before we switched carriers.
Frequently Asked Questions About Melissa Eldridge - State Farm Insurance Agent
What types of insurance services does Melissa Eldridge - State Farm Insurance Agent offer?
They provide Auto, Home, Condo, Life, Pet Medical, Small Business, Health and Financial insurance services.
Where is Melissa Eldridge - State Farm Insurance Agent located?
The agency is located at 415 Shorter Ave SW, Rome, GA 30165, USA.
What are the business hours for Melissa Eldridge - State Farm Insurance Agent?
Their office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends, with customer service available 24/7 online.
Does Melissa Eldridge - State Farm Insurance Agent provide services in languages other than English?
Yes, services are available in both English and Spanish.
What payment options are accepted at Melissa Eldridge - State Farm Insurance Agent?
They accept American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
Does the agency have wheelchair accessible facilities?
Yes, they have wheelchair accessible entrances, parking, seating, and restrooms.
Can I get an insurance quote online from Melissa Eldridge - State Farm Insurance Agent?
Yes, online insurance quotes and appointments are available 24/7 at https://www.insureme24-7.com/quote.
What nearby health and wellness options are available around the agency?
Nearby you can find Balanced Movement yoga studio and the Beltone Hearing Aid Center for health and wellness services.
Are there any nearby gyms and recreation spots near Melissa Eldridge - State Farm Insurance Agent?
Yes, The Brig and Big Time Sports- Georgia are nearby gyms and sports venues where customers might visit before or after their insurance appointments.
Which construction and contractor services are located near the insurance agency?
C&L Building Group and Long's Construction are nearby contractors customers might interact with in the area.