Business Details
About
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GA-3136346 Here at Thomas Horne State Farm, we take pride in putting our customers first. We help families, friends, and neighbors in Moultrie, Colquitt County, and surrounding Southwest Georgia areas succeed in life while planning for the future. We treat our customers with the utmost respect and aim to cultivate a family-like atmosphere by supporting our customers with their Auto Insurance, Homeowners Insurance, and Life Insurance needs.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
Location
Thomas Horne - State Farm Insurance Agent
816 1st Ave SE, Moultrie, GA
31768, United States
Hours
Reviews
5.0
335 reviews
5 stars
332
4 stars0
3 stars0
2 stars0
1 star3
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and helpful staff, highlighting their willingness to assist and educate clients.
Cost Savings
Many reviews noted significant savings on insurance premiums after switching to this agency, with several customers reporting reductions of up to 50%.
Agent Expertise
Agents like Ashley, Kristen, and Kaley received high marks for their professionalism, thoroughness, and ability to explain complex insurance topics clearly.
Positive Experience
Overall, customers expressed satisfaction with their experiences, often describing the agency as a welcoming and supportive environment.
Recommendations
Numerous customers highly recommended the agency to others, indicating a strong level of trust and satisfaction with the services provided.
- HSHal stringer4 days ago5.0Dealing with Thomas and Terri is easy and effortless. They treat you with honesty and integrity. Those values are hard to come by these day's. We highly recommend doing business with them.
- GLGayle Ladson4 days ago5.0I’ve been with State Farm for a long time and I’ve had a very good experience with them! The staff is always very informative and helpful!
- JFJamie Fischel6 days ago5.0Kaley was wonderful to work with on our insurance policy. She went above and beyond to answer all of our questions and concerns. She even took our call after hours to make sure that our policy was set up correctly since I work late. We greatly appreciate all of her help and knowledge. She even helped me get set up with a defensive driving course that I highly recommend.
- AFAgner FrometaNov 14, 20255.0I love being insured here! Super great team . I deal with any of the ladies in there and their service is absolutely exceptional . Terri , Kaley, and Kristyn are the best when it comes to handling your claims. Make sure you get your quote today and stop overpaying for low coverage. They will get you fully covered!
- ASAlexa StuckeyNov 6, 20255.0Absolutely love Kristen!!! She is amazing and 10/10 would recommend her service for your insurance needs.
Frequently Asked Questions About Thomas Horne - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online at Thomas Horne - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
Who should I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What services can I access using the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover at Thomas Horne - State Farm Insurance Agent?
Emergency Roadside Service typically covers towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, one hour of locksmith services, and one hour of mechanical labor for select services.
Can I purchase my insurance policy online?
Typically you can purchase a policy online at the end of the quote process. If not, please reach out to your selected agent or Customer Care.
What are the office hours for Thomas Horne - State Farm Insurance Agent in Moultrie, GA?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends and major holidays.
Which payment methods are accepted by Thomas Horne - State Farm Insurance Agent?
We accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
Is Thomas Horne - State Farm Insurance Agent located near any automotive services?
Yes, the agency is near American Lube Fast and AutoZone for automotive repair and parts, as well as Super Shine Car Wash for auto detailing.
Are there dining options nearby Thomas Horne - State Farm Insurance Agent?
Yes, nearby dining includes Sonic Drive-In, Bojangles, China Cafe, and Papa John's Pizza, perfect for grabbing a meal before or after your visit.
What fitness and wellness centers are close to Thomas Horne - State Farm Insurance Agent?
Nearby fitness venues include Anytime Fitness, Destiny Fitness, Dominga Boxing & Fitness, and Bautista's Martial Arts, providing options to stay active in the area.