Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance Service
GA-2946918 Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Location
Ed Freeman - State Farm Insurance Agent
164 S Main St, Madison, GA
30650, United States
Hours
Reviews
4.9
164 reviews
5 stars
157
4 stars
3
3 stars2
2 stars0
1 star2
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and responsive service provided by the staff, particularly highlighting agents like Chad, Heather, and Reagan.
Efficiency
Many reviews noted the quick and efficient handling of insurance needs, with agents making the process smooth and stress-free.
Cost Savings
Several customers reported significant savings on their insurance premiums after switching to this agency, often due to the agents' efforts to find the best rates.
Personalized Attention
Clients appreciated the personalized service and attention to detail, feeling valued and understood by the staff.
Professionalism
The team was frequently described as professional and dedicated, with many customers recommending the agency for its exceptional service.
- JFJim FOSKEY4 days ago5.0Heather was very helpful in getting my new quote . She is very professional and easy to work with, and answered all my questions and concerns in a timely manner. She is definitely an asset to this State Farm office!
- JSJovita SerightNov 12, 20255.0Heather was a great help, offering professional, friendly assistance throughout the process. I secured an affordable rate for my auto insurance. I am very happy with my results. I highly recommend her to customers.
- SCSonya Cross-McAdooNov 10, 20255.0Chad made the process so easy! Had both cars covered in less than 30 minutes!
- KDKirk DeanNov 9, 20255.0Chad Phillips provided my wife and I with exceptional customer service to help us to save on our auto and home polices. He was very prompt and courteous in responding to any questions and concerns. We appreciate his service! He’s the man! Thank you Chad, we will definitely refer you to our friends.
- MMMaddie MarshallNov 6, 20255.0Chad from State Farm has helped me so much! He has made the transfer from one company to State Farm so easy!
Frequently Asked Questions About Ed Freeman - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Ed Freeman - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods are accepted at Ed Freeman - State Farm Insurance Agent?
We accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
What are the business hours for Ed Freeman - State Farm Insurance Agent?
The office is open Monday through Friday from 8:30 AM to 5:00 PM and closed on Saturdays and Sundays.
How can I access my billing and payment information online?
You can access your account information via the Digital Pay Payment Center by entering your User ID and password.
Can I manage my insurance and banking accounts on a mobile app?
Yes, the State Farm mobile app allows you to manage insurance and banking accounts, get roadside assistance, file claims, and more.
What is covered under Emergency Roadside Service at this agency?
Emergency Roadside Service covers towing to the nearest repair, delivery of gas, oil, battery, or tires, locksmith services for one hour, and one hour of mechanical labor for select services.
Can I purchase a policy entirely online?
Typically, you can purchase a policy online at the end of the quote process; if not, please contact your agent or Customer Care.
What nearby real estate services are available around Ed Freeman - State Farm Insurance Agent?
Nearby real estate services include Sharon Wood, Realtor - Coldwell Banker Lake Oconee Realty, Linda Hagler Drake Realty, Coldwell Banker Lake Country, and Michelle Tilson, Realtor, which can assist with property purchases or rentals in the Madison area.
Are there dining options near Ed Freeman - State Farm Insurance Agent?
Yes, nearby dining options include Madison Produce café, Mad Taco Mexican restaurant, Madison Square Nutrition smoothie and café, and The Dining Room American diner, perfect for grabbing a meal before or after your visit.
What other professional services can I find near Ed Freeman - State Farm Insurance Agent?
Nearby professional services include mortgage lenders like Lucas Dukes | Fairway Independent Mortgage Corporation Loan Officer, legal services such as The Merritt Law Firm, and IT services from Cyber Buddy Computers, which can be helpful for comprehensive financial or legal advice.