Spencer McCain - State Farm Insurance Agent

Reviews

• PJ

  PHYLLIS JONES

  5 days ago
  5.0
  T.J. my agent was very thorough, he explained all my options in detail. T.J. saved me a lot of money on my homeowners and vehicle bundle policy. I'm very satisfied.
• PL

  Patricia Llamas

  Nov 13, 2025
  5.0
  I’m extremely pleased with my experience at State Farm Insurance. Marcello was incredibly helpful and made the entire process smooth and easy. I’m very glad I made the switch — I’m saving hundreds of dollars each month! Marcello was polite, professional, and provided excellent customer service. I’ll definitely be recommending State Farm to my friends and family.
• RC

  Raine Cook

  Oct 22, 2025
  5.0
  I had such a great experience working with Spencer McCain at State Farm! My boyfriend and I recently moved from Alabama to Georgia and needed to transfer the policy, which I thought would be a hassle, but Spencer made it so easy. He took the time to explain everything clearly, answered all our questions, and made sure we got the best coverage for us. The process was smooth, quick, and stress-free. It really felt like they cared about helping us, not just selling a policy. I’m so glad to have found an agent who’s this professional, knowledgeable, and personable. Highly recommend!
• JB

  Jared Bowens

  Oct 22, 2025
  5.0
  Outstanding service. From the moment I walked through the door, the customer service was on another level. It wasn’t performative either—it was a genuine desire to connect and assist. I came in around 4:30ish, and having worked in retail for many years, I know it can be a little frustrating when a customer walks in as you’re getting ready to wrap up the day. Instead of just getting me in and out, the team took the time to get to know me a bit, walk me through several scenarios that could positively impact my finances while maintaining high-level coverage, and provide a slew of options and resources in case I needed anything further. Not to mention, the establishment is aligned with the right side of things as University of Alabama fans—except for TJ 😂. Roll Tide!!
• AE

  Alex Ekin

  Oct 16, 2025
  5.0
  We just had our State Farm account moved to Spencer’s agency after our previous agency owner passed. We have a multitude of policies and switch vehicles often enough that we have frequent interactions… so we were a little nervous as we had a great longstanding relationship with our past agent. Honestly, we were expecting to change companies since we didn’t have the loyalty of a 10 year relationship anymore. The same day I got the email from SF corporate that our account had been reassigned, Spencer reached out by phone to introduce himself and asked to set up a time in a few weeks to go over our policies. I appreciated and was impressed by the immediate outreach to ensure I had his contact and knew who to call if anything came up meanwhile. Very professional during what could have been an awkward transitional time. We just reviewed our home, cars, motorcycles, and life insurance policies together. Spencer did a great job with making sure we knew what coverages we have (and that all were sufficient), getting himself quickly up to speed on our policies, all while taking time to get to know us. He’s a super warm, family centered guy, and was an absolute pleasure to work with. Felt like he looked for ways to get us the best coverage at the best price. He also made other policy recommendations based on our lifestyle that were appreciated. Can tell he really appreciates his clients business and is happy to put the work in to keep it. Looking forward to many years of great customer service from him and would highly recommend Spencer to our friends.

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