Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance Service
GA-2769371 Whether it's providing you with a free quote, or assisting you with an insurance claim the B.J Jordan State Farm of Grovetown, GA delivers supportive, personal, and local customer service 24/7. We provide you with superior & personalized home insurance, auto insurance, renters insurance, and life insurance protection. Call today for your free quote! 706-303-8381
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
Location
BJ Jordan - State Farm Insurance Agent
5159 Columbia Rd, Grovetown, GA
30813, United States
Hours
Reviews
4.8
294 reviews
5 stars
276
4 stars
5
3 stars1
2 stars2
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of agents like Tim, Savannah, and Madi providing exceptional service.
Claims Handling
While some customers reported positive experiences with claims processing, others expressed frustration with lack of transparency and communication regarding their claims.
Professionalism
The agency received high marks for professionalism, with several reviews highlighting the courteous and respectful demeanor of the staff.
Communication Issues
A few customers noted poor communication and misinformation from staff, leading to dissatisfaction with their overall experience.
Overall Satisfaction
Despite some negative feedback, many long-term customers expressed high satisfaction with the agency, recommending it for its attentive service and support.
- MLM LynchNov 6, 20255.0Morgan is absolutely amazing she went above and beyond to help me and she was pleasant and patient ⭐️⭐️⭐️⭐️⭐️
- JWJacob WilkersonOct 28, 20255.0Excellent and easy service. Best insurance agent ever Morgan.
- JDJeremy DavisOct 27, 20255.0I had some questions in regard to my payout from State Farm regarding my Hurricane Helene Claim. BJ and his staff worked with me to understand the numbers and see to it I received all that my policy had listed.
- BKbailee kellerOct 13, 20255.0Mrs. Savannah Davis is always super super helpful and always so so kind and sweet. She’s always able to solve my problems and answer any questions I have with an immediate, accurate response. I love working with State Farm, always have!!!
- OWOwais WaseemSep 25, 20251.0Terrible and Disappointing Experience. I was quoted one rate, but after signing up, my premium suddenly increased. First, they blamed a license suspension (which never happened), then an “ongoing claim,” even though the claim was fully resolved. I repeatedly asked for the MVR report they used, the reference number, and the reporting agency’s details — but they never provided anything, showing a serious lack of transparency. Completely unprofessional. I tried to resolve this through weeks of communication, but in the end, I had to change my agent. Avoid at all costs.
Frequently Asked Questions About BJ Jordan - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a insurance quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use at BJ Jordan - State Farm Insurance Agent?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who should I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What services does the State Farm mobile app provide?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What are the business hours of BJ Jordan - State Farm Insurance Agent?
Monday, Tuesday, Thursday, and Friday from 9:00 AM to 5:00 PM; Wednesday from 9:00 AM to 1:00 PM. Closed on Saturdays and Sundays, including major holidays like Thanksgiving, Christmas, and New Year's Day.
Is it possible to purchase a policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save my insurance quote and finish the process later?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What nearby dining options are available when visiting BJ Jordan - State Farm Insurance Agent?
You can enjoy a meal at nearby restaurants such as China 1 for Chinese cuisine, Marco's Pizza for quick pizza, or Sarge's Soda Shop for casual dining and fast food.
Are there financial services near BJ Jordan - State Farm Insurance Agent that can facilitate transactions?
Yes, nearby you can find Coinme for currency exchange and financial services, as well as LibertyX Bitcoin ATM for cryptocurrency transactions, and Western Union for money transfer services.
What nearby amenities can customers visit when coming to BJ Jordan - State Farm Insurance Agent?
Customers can visit nearby places like L.A. Nails or La Nails for beauty services, Redbox for video rentals, or Food Lion supermarket for grocery needs, making it convenient to run multiple errands in one trip.