Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance Agency
We proudly assist State Farm customers in determining options to protect what matters most-whether it's your Home, Car, Business or future income. Our Team strives to provide exceptional customer service and enjoys building relationships with our customers. We want to be your primary choice for all your insurance needs whether it's Auto Insurance, Home Insurance, Renters Insurance, Condominium Insurance, Business Insurance, Income Protection or Life Insurance. We are proud to serve Decatur, Atlanta, and the entire GA area. Let us help insure your dreams!
Location
Katy Fenbert - State Farm Insurance Agent
1201 Clairmont Road, Decatur, GA
30030, United States
Hours
Reviews
4.9
156 reviews
5 stars
151
4 stars2
3 stars0
2 stars0
1 star
3
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the exceptional customer service provided by agents, particularly highlighting Rodney and Alycia for their professionalism, responsiveness, and genuine care.
Long-term Relationships
Many reviews mentioned long-standing relationships with the agency, with clients expressing loyalty and satisfaction over decades of service.
Knowledge and Support
Agents were frequently noted for their knowledge and ability to explain insurance options clearly, helping clients make informed decisions.
Compassionate Assistance
Several customers shared experiences of receiving compassionate support during difficult times, emphasizing the personal touch and care from the staff.
Mixed Claims Experience
While most feedback was positive, there were a few mentions of dissatisfaction regarding claims processing, indicating room for improvement in that area.
- FBFred Boykin3 days ago5.0Rodney Landers is excellent! He's been with State Farm over 25 years & knows his insurance. I have 2 cars, boat & trailer & our home insured through them.
- EAEric AaronsJan 3, 20265.0We have had multiple lines of insurance through this agency for many years. Their response time is always fast, service professional and reliable. Top notch!
- NHNicole HintonDec 19, 20255.0Rodney always provides top tier customer service!!! I love my State Farm agent!! 😊
- YHYas HailesDec 16, 20255.0I really appreciated Alycia’s timely responses to emails and texts, even after business hours. Great customer service!
- ZDZarah Doria-FidelsonDec 10, 20255.0Rodney is the best, so professional and always doing an excellent job in taking care of me and my family. No wonder we have been with this State Farm thru Katy Fenbert for almost 25 years!
Frequently Asked Questions About Katy Fenbert - State Farm Insurance Agent
What services does Katy Fenbert - State Farm Insurance Agent offer?
They provide insurance options including Auto, Home, Renters, Condominium, Business, Income Protection, and Life Insurance to protect what matters most to you.
Where is Katy Fenbert - State Farm Insurance Agent located?
The agency is located at 1201 Clairmont Road, Suite 300, Decatur, GA 30030, USA.
What are the office hours for Katy Fenbert - State Farm Insurance Agent?
The office is open Monday to Friday from 9:00 AM to 5:00 PM and closed on Saturday and Sunday.
How can I contact Katy Fenbert - State Farm Insurance Agent?
You can reach them by phone at +1 404-636-6300 or visit their website at https://katyfenbert.com/.
What types of insurance categories does Katy Fenbert's agency specialize in?
The agency specializes in Auto, Home, Life, and Renter's Insurance among other insurance products.
Are there other insurance agencies near Katy Fenbert - State Farm Insurance Agent?
Yes, there is another State Farm Insurance agency nearby as well as Katy Fenbert's own agency located in the same area.
What counseling and mental health services are available near Katy Fenbert - State Farm Insurance Agent?
Nearby counseling and mental health services include Petrichor Counseling, Tracey Gagne, Lanta Carroll Counseling and Care, Kelly Lannon Counseling, Amy Buesing, Young Folk Psychological Services, Tricia Anbinder, Roots, Seeds, and Branches LLC, Reclaim Counseling, and Lauren Strine.
What health and wellness services are close to Katy Fenbert's office?
Massage Artistry and Therapeutic Massage Decatur offer massage therapy and spa services near the agency.
Are there any convenient places to shop or eat near Katy Fenbert - State Farm Insurance Agent?
Yes, nearby places include Decatur Package Store, Decatur Package, and DPS Beer for food, drinks, and groceries.
How can nearby amenities help when visiting Katy Fenbert - State Farm Insurance Agent?
Clients can enjoy visiting nearby spots such as beauty salons, gyms like Decatur Family YMCA, or easily access services like the Clairmont Animal Hospital when visiting the insurance agency.