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GA-766086 - Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Details
- Onsite servicesAvailable
Location
Ben Collinger - State Farm Insurance Agent
3820 N Druid Hills Rd, Decatur, GA
30033, United States
Hours
Reviews
4.8
234 reviews
5 stars
221
4 stars3
3 stars2
2 stars1
1 star
7
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and helpful, often going above and beyond to assist with their insurance needs.
Professionalism
The team demonstrated a high level of professionalism, with many customers noting their courteous and respectful interactions.
Efficiency
Reviews highlighted the quick and efficient service provided by the agents, making the insurance process smooth and stress-free.
Cost Savings
Several customers reported significant savings on their insurance policies, often due to the agents' efforts to find the best rates and discounts.
- MMMEDec 22, 20255.0Savannah made switching my insurance coverage a wonderful experience!! She was awesome! And I was able to get renters insurance again. I will be recommending her to any of my family and friends that looking to save money on their policies! She made my day AND saved me money!!!
- SMShane McHaleDec 19, 20255.0My wife and I were closing on our townhouse and needed to secure insurance for it. We called Ben Collinger - State Farm Agency and talk to Savannah Moxley. Savannah knew we were in a hurry, she stepped right up figured out what we needed and put a policy together. Savannah was super smart about the insurance and very friendly to deal with. I would highly recommend this Agency and Savannah Moxley.
- DMDw MclaughlinDec 19, 20255.0Great experience. Ms. Cha, very professional, and knowledgeable about everything. She kept communication with me. She followed with calls, and text messages.
- MPMelita PinkstonDec 16, 20255.0Helped me get started with patience and excellent customer service.
- DBdavid besherseDec 13, 20255.0I’ve been going through some life changes. As they say when it rains it pours. I’m in the middle of a downpour. Then a friend backed into my parked car and did significant damage. I called Ben Collinger’s office and spoke to Shay. She was so very sweet and helpful. She emailed me detailed instructions of what to do step my step. I can’t say enough nice things about her and Ben’s staff. Shay was a ray of sunshine in a difficult and upsetting day. Ben’s office and Shay will be my go to for my insurance needs.
Frequently Asked Questions About Ben Collinger - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay to get a quote online from Ben Collinger - State Farm Insurance Agent?
No, you can get a free quote online without any payment.
What payment methods are accepted at Ben Collinger - State Farm Insurance Agent?
They accept cash and major credit cards such as Visa, Mastercard, Discover, and American Express.
How can I access my billing and payment information online?
You can use the Digital Pay Payment Center link on their website, enter your User ID and password to login and view your billing and payment info.
What are the business hours for Ben Collinger - State Farm Insurance Agent?
They are open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends and certain holidays.
Can I manage my insurance and file claims using a mobile app from this agency?
Yes, their mobile app allows you to manage your insurance, get roadside assistance, file claims, and more.
Does Ben Collinger - State Farm Insurance Agent offer emergency roadside services?
Yes, they provide emergency roadside services including towing, delivery of gas or oil, locksmith services, and limited mechanical labor.
Are there any nearby restaurants where I can eat before or after visiting Ben Collinger - State Farm Insurance Agent?
Yes, nearby restaurants include Zaxby's, a fast food chicken restaurant, and Hot Breads, a local bakery.
What wellness centers are located near Ben Collinger - State Farm Insurance Agent for a relaxing visit?
Nearby wellness centers include Malina Chiropractic and Wellness Center, Tao Well Center, and Tuscan Sun Massage and Wellness Center.
Are there travel service companies close to Ben Collinger - State Farm Insurance Agent that can assist with vacation plans?
Yes, Jamaica World Travel and Caribbean Tours are nearby travel service providers to help with your travel arrangements.
What types of insurance products does Ben Collinger - State Farm Insurance Agent offer?
They offer Auto, Life, Homeowners, Renters, Motorcycle, Property, Boat, Pet, and Business Insurance.