Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance Service
GA-3248869
We are people helping people. When you visit our office, we strive to treat you like family, not just another policy number. We strive to make every interaction simple and empower you to make decisions. While our roots are planted in the Chamblee community, we take care of people across Greater Atlanta and Georgia.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
- Free parking lotAvailable
Location
Jake Ottoson - State Farm Insurance Agent
2242 Talley Dr., Chamblee, GA
30341, United States
Hours
Reviews
5.0
844 reviews
5 stars
838
4 stars3
3 stars1
2 stars0
1 star2
What are people saying?
AI-generated from recent customer reviews
Customer Service
Agents are consistently praised for their professionalism, helpfulness, and ability to explain policies clearly.
Savings
Many customers reported significant savings on their insurance premiums, often highlighting specific agents who helped them find better rates.
Agent Knowledge
Agents are frequently described as knowledgeable and patient, providing thorough explanations and support throughout the insurance process.
Positive Experiences
Overall, customers express high satisfaction with their experiences, often recommending specific agents to friends and family.
Follow-Up
Several reviews mention agents' commitment to follow up with clients, ensuring all questions are answered and needs are met.
- ABAtia BrownNov 14, 20255.0Mason was AMAZING. Clear and concise with the explanation of the polices purchased. Pleasant and friendly demeanor. I felt like I was in a State Farm commercial in real time 😄
- CHC HydeNov 13, 20255.0I had the pleasure of receiving 5-star service from Mr. David Austin. He was quick to review my policy, explain things in a manner that I was able to quickly understand and make adjustments to quickly remedy my concerns. Thank you, David!
- DFDaniel FryNov 13, 20255.0I worked with Mason this morning. Very nice guy who seems knowledgeable about insurance. He helped me get a great rate on auto insurance as a 23yr old male.
- JKjames kingNov 11, 20255.0I had an excellent experience working with Chang! He was knowledgeable, patient, and took the time to explain all my options clearly. He made the entire insurance process smooth and stress-free, helping me find the best coverage at a great rate. Chang even found me a policy that was way cheaper than Progressive and included more coverage options! It’s rare to find someone who genuinely cares about their clients the way Chang does. Highly recommend him to anyone looking for a trustworthy and professional agent.
- KWKimberly WhitworthNov 3, 20255.0Mason was able to provide a great price for my vehicle insurance. He was very helpful and thorough regarding information on my policy. He was very professional and it was so easy to take advantage of the huge savings he offered. I will definitely be recommending their services to my friends and family.
Frequently Asked Questions About Jake Ottoson - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for an online insurance quote from Jake Ottoson - State Farm Insurance Agent?
No, you do not have to pay for a quote online. The agent offers free quotes.
What payment methods are accepted at Jake Ottoson - State Farm Insurance Agent?
They accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
How can I access my billing and payment information online?
You can use the Digital Pay Payment Center link to access your account by entering your User ID and password to view billing and payment details.
Are appointments required to visit Jake Ottoson - State Farm Insurance Agent?
No, appointments are not required, but online appointments are offered for your convenience.
What are the office hours for Jake Ottoson - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Does Jake Ottoson - State Farm Insurance Agent provide emergency roadside service?
Yes, Emergency Roadside Service is available and typically covers towing, fuel delivery, locksmith services, and mechanical labor for select services.
What nearby places can I visit around Jake Ottoson - State Farm Insurance Agent?
Nearby you can find heritage art and antiques at Heritage Art and Antiques, or relax and enjoy cocktails at Distillery of Modern Art lounge.
Are there automotive services close to Jake Ottoson - State Farm Insurance Agent?
Yes, nearby are automotive shops like Tucker Custom and Body and Service Master Pro Restoration for repairs and customization.
Can I combine a visit to Jake Ottoson - State Farm Insurance Agent with some local shopping or dining?
Yes, aside from insurance services, the area has places like The South African Shop Atlanta for groceries and 2funguys vegan restaurant for a meal.
Does Jake Ottoson - State Farm Insurance Agent offer services in languages other than English?
Yes, services are offered in both English and Spanish to accommodate diverse clients.