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GA-848397 We want to be known as an agency and office that treats their customers like family, knows their products and always goes the extra mile.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
Location
Mark Pritchard - State Farm Insurance Agent
3715 Northside Parkway NW, Atlanta, GA
30327, United States
Hours
Reviews
4.8
253 reviews
5 stars
237
4 stars
7
3 stars1
2 stars1
1 star
7
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the professionalism, responsiveness, and helpfulness of the agents, particularly highlighting individuals like Marcia and Anquinete.
Communication
Several reviews noted issues with communication, including delays in responses and misunderstandings regarding policy details.
Claims Handling
Some customers expressed frustration with the handling of claims and policy changes, citing errors that led to financial burdens.
Long-term Relationships
Numerous reviews mentioned long-term satisfaction with the agency, indicating a strong customer loyalty and trust in the service provided.
Value for Money
Customers frequently commented on the competitive rates and discounts offered, appreciating the overall value of their insurance policies.
- IGIesha GilliamNov 3, 20255.0Jennifer was amazing!! She was on top of her game and make sure we were aware of all updates and any changes. She presented us with discounts without us having to ask, that deserves 10 stars! I’m grateful for this new policy because of this friendly team and agent! Thank you!
- AAArezoo ArmaghanJun 18, 20255.0You are in good hands if Mark and his team are your insurance agents❣️
- KHKrystianni HJun 13, 20255.0The agents at State Farm were both professional and kind and worked diligently to get the issue resolved. I love having State Farm!
- DGDale GrahamJun 4, 20255.0This is a great agency. Mark and his team are very helpful. If I have a question they respond quickly. I've been with State Farm for decades. Mark and his team are the best.
- WMWilliam MurdockMay 30, 20255.0As a new policyholder with this agency, I'm very pleased with its customer service. I was ably assisted by Anquinete, who is knowledgeable, professional -- and patient -- answering all my questions.
Frequently Asked Questions About Mark Pritchard - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who can I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments, or Renewal Coverage Offers. Your agent's phone number and email are available on your bill's details page.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more.
What does Emergency Roadside Service cover?
Emergency Roadside Service typically covers towing your covered vehicle to the nearest repair facility, delivery of gas, oil, battery, or tires, one hour of locksmith services, and one hour of mechanical labor for select services.
Can I change my coverages online?
Yes, you can request changes to your coverages online, and they will be forwarded to your agent for processing.
What are the business hours of Mark Pritchard - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM, and closed on Saturdays and Sundays. It is also closed on major holidays like Thanksgiving, Christmas, and New Year's Day.
What payment methods are accepted at Mark Pritchard - State Farm Insurance Agent?
We accept cash and most major credit cards including Visa, Mastercard, Discover, and American Express.
Where is Mark Pritchard - State Farm Insurance Agent located?
The office is located at 3715 Northside Parkway NW, Building 100; Suite 325, Atlanta, GA 30327, United States.
Can you tell me about nearby services or businesses around Mark Pritchard - State Farm Insurance Agent?
Nearby you can find legal services like Glass & Robson and The Law Offices of Darwin F. Johnson, financial services such as Bleakley Financial, and handyman services by Ace Handyman Services Buckhead Smyrna. These may be helpful for your legal, financial, or home maintenance needs during your visit.
Are there insurance agencies near Mark Pritchard - State Farm Insurance Agent?
Yes, nearby insurance agencies include Nationwide Mutual Insurance Company and Bethea Insurance Group - Private Client Services, which may provide alternative insurance options.
What entertainment and event planning services are near Mark Pritchard - State Farm Insurance Agent?
Nearby options include Empire Tickets for arts and entertainment events and Boundless Impact Agency for event planning and auctions, which you might consider visiting before or after your insurance appointment.