Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
GA-867920
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
- Free parking lotAvailable
Location
Kerry Mitchell - State Farm Insurance Agent
3114 Mercer University Dr, Atlanta, GA
30341, United States
Hours
Reviews
4.8
183 reviews
5 stars
170
4 stars
5
3 stars2
2 stars0
1 star
6
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, professional, and helpful nature of the agents, particularly highlighting Oscar, Myeshia, Jazmine, and Ingrid for their exceptional service.
Savings and Discounts
Many reviews noted significant savings and competitive rates, with customers expressing satisfaction over the discounts received compared to previous insurance providers.
Efficiency
The agency was frequently described as quick and efficient in processing requests and handling inquiries, making the insurance process smooth and hassle-free.
Personal Touch
Clients appreciated the personal attention and care provided by the agents, often feeling like part of a family rather than just a policyholder.
Mixed Experiences
While most feedback was positive, there were a few complaints regarding communication issues and unexpected policy details that were not clearly explained.
- VLVernessa LiversJan 5, 20265.0I really appreciate Kelly Mitchell State Farm Insurance. Received a call today on my phone display it read State Farm. When answering the person start talking about a virtual call to go over my State Farm policies. Never had a virtual call from them before therefore I hung up the phone. Thinking this is AI generated not getting my information. I called State Farm to ask about this kind of call. They confirmed it's something new just started. I felt relieved. Will unblock that number. Thank you for your prompt confirmation.
- OTOscar TrevinoJan 2, 20265.0I am a current customer and love how easy it is to save money while bundling!
- TGTadesse GiorgisJan 2, 20265.0Great customer service
- MYmarie youngNov 18, 20255.0Oscar T and the entire group helped me so much while I’m going through some health and financial problems. Very understanding team!
- JLJean LintonNov 18, 20255.0Oscar from State Farm Insurance I want to say a big thank you for being prompt and knowledgeable about the services that State Farm offers. You saved me a lot of money compared to what my previous insurance was offering. You addressed all my concerns and made me feel welcomed into the family.
Frequently Asked Questions About Kerry Mitchell - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Is Kerry Mitchell - State Farm Insurance Agent a Black-owned business?
Yes, Kerry Mitchell - State Farm Insurance Agent is a Black-owned business.
What are the business hours for Kerry Mitchell - State Farm Insurance Agent?
The office is open Monday to Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Where is Kerry Mitchell - State Farm Insurance Agent located?
The office is located at 3114 Mercer University Dr, Suite 205, Atlanta, GA 30341, US.
What types of insurance products does Kerry Mitchell offer?
They offer Auto Insurance, Life Insurance, Homeowners Insurance, Renters Insurance, Motorcycle Insurance, Property Insurance, Boat Insurance, Pet Insurance, and Business Insurance.
What payment methods are accepted at Kerry Mitchell - State Farm Insurance Agent?
Payments can be made via cash and major credit cards including Visa, Mastercard, Discover, and American Express.
Does Kerry Mitchell - State Farm Insurance Agent provide services in languages other than English?
Yes, services are available in both English and Spanish.
Can I get a free insurance quote online from Kerry Mitchell?
Yes, you can get a free quote online. There is no charge for obtaining quotes.
Are there any notable nearby places to Kerry Mitchell - State Farm Insurance Agent that customers might visit?
Nearby places include Mercer University, Dunwoody Women’s Medical Group, and Floyd Green CPA PC, which customers might visit for education, medical, or financial services before or after their insurance appointments.
How can nearby Mercer University support customers visiting Kerry Mitchell - State Farm Insurance Agent?
Customers affiliated with Mercer University can conveniently visit Kerry Mitchell's office nearby for insurance services, combining educational and personal errands efficiently.
Are there convenient medical services near Kerry Mitchell - State Farm Insurance Agent?
Yes, Dunwoody Women’s Medical Group is nearby, offering family counseling and obstetrician and gynecologist services, useful for customers seeking insurance advice pertaining to medical needs.