I’ve gotten to know many local families as an Allstate agent in Atlanta. I enjoy being a part of the community, and building local relationships is one of the best parts of my job. I look forward to getting to know you and helping you to find the solutions that meet your needs.I’m committed to helping Atlanta residents assess their immediate and long-term needs and choose options that will help them achieve their goals. When you want to explore options for protecting your home, personal property, or financial future, I’m available to answer your questions. If you’re already a customer, I’m ready to review your coverage so that you can make any necessary adjustments to fit your changing needs. Call, email, or visit my agency in Atlanta today.
Getting new home insurance was stressing me out until I contacted Guided Insurance. They were knowledgeable, thorough, and incredibly responsive. The rates they provided were fantastic, and I will gladly refer them to family and friends. Thank you so much, Shay and Tonya!
DC
Darryl C
Dec 26, 2025
2.0
I’m very disappointed with my experience. I initially signed up for a homeowners-only policy. About a month into the policy, I received an email stating that I had actually been enrolled in a multiple-policy discount, which requires an active auto policy on file. So basically, in order to keep my discounted rate, I would now need to insure my auto with them as well.
I replied to the email asking for clarification on how this happened and received no response. This is completely unacceptable considering the amount of time it takes to shop for insurance, compare coverage, and make a decision. To change the terms after the fact—and then ignore the customer—is completely unacceptable.
Customer service was responsive and helpful during the sales process, but once the policy was active, communication essentially disappeared. That kind of bait-and-switch experience erodes trust quickly.
TB
Tori B
Sep 12, 2025
5.0
Shantai was patient and assisted with all my needs. She provided excellent service from start to finish! Top Tier 5⭐️
MN
M Nellis
Aug 5, 2025
3.0
We had Allstate insurance however the rates quoted to us was very expensive we are actually saving an addition 200 per month with another carrier.
SY
Susie Young
Jul 22, 2025
5.0
Thank you Shantai, you went above and beyond, to make sure all my questions was answer, and you was so knowledgeable of your company police's, you know your job well. thank you for your help.
Mrs Young
Frequently Asked Questions About Guided Insurance: Allstate Insurance
What types of insurance does Guided Insurance: Allstate Insurance offer?
Guided Insurance: Allstate Insurance offers auto, home, life, motorcycle, renter's, boat, property, and business insurance solutions.
What are the business hours of Guided Insurance: Allstate Insurance?
The agency is open Monday through Friday from 8:30 AM to 5:30 PM, and on Saturdays from 9:00 AM to 12:00 PM. It is closed on Sundays.
Where is Guided Insurance: Allstate Insurance located?
It is located at 3330 Cmbld Blvd SE, Ste 500, Atlanta, GA 30339, USA.
How can I contact Guided Insurance: Allstate Insurance?
You can contact the agency by phone at +1 678-590-5110 or email at tonyaanderson@allstate.com.
Does Guided Insurance: Allstate Insurance offer online appointment scheduling?
Yes, the agency offers online appointment scheduling via their website.
What languages are supported at Guided Insurance: Allstate Insurance?
The agency provides services in English.
Can you tell me about some nearby legal services to Guided Insurance: Allstate Insurance?
Nearby legal services include Boyd Collar Noland & Tuggle, Whalen Legal Group, Marcus A. Roberts & Associates, Stith Gray, Hedgepeth Heredia LLC, and Boyd Collar Nolen Tuggle & Roddenbery. Customers can consult these firms for legal advice or representation before or after visiting the insurance agency.
What mortgage services are available near Guided Insurance: Allstate Insurance?
Silverbrook Mortgage, LLC and First Choice Lending Service LLC are nearby mortgage brokers that can assist clients with home financing needs in the area.
Are there any childcare services near Guided Insurance: Allstate Insurance?
Yes, Magnolia Village Nannies offers childcare and day care services near the insurance agency, which could be convenient for clients with children.
What online presence does Guided Insurance: Allstate Insurance maintain?
The agency has a website at https://agents.allstate.com/guided-insurance-atlanta-ga.html and a Facebook page at https://www.facebook.com/527944187060948 for more information and updates.