Business Details
About
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GA-3339673 The mission of Amber Murrell's office is to be known in the community by working relentlessly to provide the highest quality of customer service while offering the most outstanding insurance and financial experience possible. Together we work hard to place State Farm customer needs first, operate fairly, and do the right thing because what matters to you, matters to us. We are here to meet all of your auto, home, and life insurance needs in Smyrna, Roswell, Marietta, and the Metro-Atlanta area.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Amber Murrell - State Farm Insurance Agent
2859 Paces Ferry Rd, Atlanta, GA
30339, United States
Hours
Reviews
4.9
244 reviews
5 stars
236
4 stars
4
3 stars0
2 stars1
1 star3
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the agents for their exceptional customer service, highlighting their patience, professionalism, and willingness to help.
Knowledgeable Staff
Many reviews noted the agents' deep understanding of insurance products, with several customers mentioning how well the agents explained policies and options.
Positive Experiences
Overall, customers reported great experiences with the agency, often recommending specific agents for their attentive and caring approach.
Efficiency
Several reviews mentioned the smooth and efficient process of obtaining insurance, with agents making the experience stress-free.
Strong Recommendations
Numerous customers expressed their intent to recommend the agency and its agents to friends and family, indicating high satisfaction.
- BGBanesa GonzalezOct 24, 20255.0I was assisted by Lisa today. She was so patient and helped me bundle. She answered all my questions. She advised me to reach out if I needed anything she would be more than happy to help.
- KJKathleen JacksonOct 9, 20255.0Had a great experience with lisa. She made the whole process of car insurance easy. She explained everything to me until i understood. As a senior i appreciated her
- RCRenee ChampagnieSep 27, 20255.0Mia was so nice, professional, and helpful when going over our coverages and getting our policies started. It was a really smooth process.
- JBJacinta BruintonSep 25, 20255.0Amber Murrell State Farm insurance agency team is very attentive, professional and highly knowledgeable. It is super rare to find great customer service these days but her team will go above and beyond to answer your questions. I would highly recommend Amber and her team for exceptional insurance services.
- YBYetra BellamySep 22, 20255.0Amber and her team provide excellent customer service and is very informative regarding services and products. Displays excellent professionalism and a pleasure to work with.
Frequently Asked Questions About Amber Murrell - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online at Amber Murrell - State Farm Insurance Agent?
No, Amber Murrell - State Farm Insurance Agent offers free quotes online at no charge.
How can I contact Amber Murrell's office for questions about billing or payments?
Please contact your agent directly. The agent's phone number and email are available on the details page of your bill.
What features does the State Farm mobile app offer?
The app helps manage insurance and banking accounts, get roadside assistance, file claims, and more.
What are the office hours for Amber Murrell - State Farm Insurance Agent?
The office is open Monday to Thursday from 9:00 AM to 5:00 PM, and Friday from 9:00 AM to 4:00 PM. It is closed on weekends and major holidays.
What types of insurance does Amber Murrell's office provide?
They provide auto, life, homeowners, renters, motorcycle, property, boat, pet, and business insurance.
Which payment methods are accepted at Amber Murrell - State Farm Insurance Agent?
They accept cash and most major credit cards including Visa, Mastercard, Discover, and American Express.
Is Amber Murrell's office accessible for people with disabilities?
Yes, the office has a wheelchair accessible entrance, seating, and restroom facilities.
Can I make appointments online at Amber Murrell's office?
Yes, online appointments are offered, although appointments are not required to visit the office.
Are there nearby financial services that clients can visit near Amber Murrell - State Farm Insurance Agent?
Yes, nearby are Paces Ferry Financial Services, Edward Jones - Financial Advisor: EJ Okuma, Trustmark Loan Production Office, Endurance Planning Group, Chad D Meisner, Bob Heisterberg, Garrett Hurst, Northwestern Mutual, and Anchor Financial Partners.
What nearby dining options are available near Amber Murrell's office?
Lou's Skyline Deli and Cafe is a nearby middle eastern restaurant and diner, perfect for a meal before or after your visit.
What professional services are located near Amber Murrell - State Farm Insurance Agent?
Nearby professional services include ATL Law - Slipakoff & Slomka P.C (bankruptcy law), The Partnership (marketing and advertising agency), Alpha Staff (employment agencies and event planning), and Reunitus (software development).