Wonderful and very reliable insurance company.i will refer Allstate insurance to anyone looking for a better service
SJ
Sandie Jackson
Nov 20, 2025
1.0
In my experience with Racheal Cooley''s Allstate insurance i don't recommend this Auto insurance carrier to anyone seeking auto-Renter's insurance! Reason i was lied to, and Bamboozled that my policy hadn't / wouldn't Cancelled, however after making a payment, my auto insurance was cancelled, leaving me in a bad situation where i don't have auto insurance @ all , and at the moment I don't have any funds at the moment to acquire any auto insurance. My story , I requested a 24 hour extension to keep my insurance from cancelling until my Direct deposit hit my bank account the next day! i had, auto insurance , and made my payments to this auto insurance carrier for 6 months, and Allstate cancelled my policy in less than 24 hours before i would have the funds to pay it , the next day once my funds posted to my bank account ..i did proceed to make the payment to reinstate if it had cancelled , i had the funds to pay in full to Reinstate my auto insurance ... In speaking to a Allstate male associate, he lied , and said my policy would not be Cancel, and i could still be covered & make future my payment so i did make the payment, thinking my auto insurance was not cancelled That evening of the day i made the payment, when i got off work & check my account on my Allstate app my Insurance with Allstate was paid in full but unfortunately my auto had been Cancelled 😞😡!! I believe Allstate is a Reputable company, however the professional who name is one the business who sells the insurance for Allstate can be unemphatic snakes in the grass... Im a senior on a monthly budget , i feel i wasn't treated fairly at all !! So whoever reads this when seeking auto insurance be careful, do research, shop & compare prices, most of all , read the customer reviews!!
DS
Diann Sa
Oct 30, 2025
5.0
Always listen to your needs. Always helpful.
NO
Nana Obi
Sep 3, 2025
5.0
Maggie was very helpful and attended to my needs. She was also knowledgeable of the insurance policy.
Thanks Maggie
WW
William
Aug 18, 2025
5.0
Great customer service last minute when registering my vehicle in a new state. Thank you.
Where is Rachel Cooley: Allstate Insurance located?
The agency is located at 3442 Francis Rd, Ste 230, Alpharetta, GA 30004, USA.
What are the business hours for Rachel Cooley: Allstate Insurance?
The agency is open Monday through Friday from 8:30 AM to 5:30 PM and closed on weekends.
How can I contact Rachel Cooley: Allstate Insurance?
You can contact them by phone at +1 404-574-5060 or email at rachelcooley1@allstate.com.
Is there an option to schedule appointments online with Rachel Cooley: Allstate Insurance?
Yes, appointments can be scheduled online through their reservation URL on their website.
Which languages are supported by Rachel Cooley: Allstate Insurance?
The agency supports English and Spanish languages for customer service.
What is the main focus or description of Rachel Cooley: Allstate Insurance?
The agency strives to be customer focused, collaborative, committed, and creative in all that they do.
Is there a nearby real estate service close to Rachel Cooley: Allstate Insurance?
Yes, Blue Chip Appraisers, LLC, a real estate appraisal service, is located nearby and can assist customers with property valuation needs.
What nearby wellness services are available near Rachel Cooley: Allstate Insurance?
Nearby wellness options include Step By Step Therapeutic Massage, FoxWood Chiropractic, South Forsyth Chiropractic, and Serenity Skin Care Alpharetta for massage therapy, chiropractic care, and skincare services.
Are there places to eat or relax near Rachel Cooley: Allstate Insurance?
Yes, nearby you can visit Casa Nuova Italian Restaurant for dining or Coco Beauty Bar and Salon 999 for spa and beauty treatments.