Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
GA-3282075
Our mission is to impact the lives of our community and customers by protecting against what could go wrong and helping them invest in what can go right. We do this through our core values of Honesty, Integrity, Extraordinary Customer Service, and Continual Improvement.
Details
- Online appointmentsAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Mitchell Smith - State Farm Insurance Agent
6230 Shiloh Road Suite 110, Alpharetta, GA
30005, United States
Hours
Reviews
4.9
625 reviews
5 stars
611
4 stars4
3 stars1
2 stars1
1 star8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the agents for their helpfulness, professionalism, and ability to explain insurance options clearly.
Knowledgeable Staff
Many reviews highlighted the agents' expertise in finding discounts and providing tailored insurance solutions.
Efficiency
Clients appreciated the quick response times and the ease of handling policy changes and quotes.
Positive Experiences
Overall, customers reported high satisfaction with their interactions, often recommending specific agents for their exceptional service.
- CACesia Ayestas1 day ago5.0Deanne was awesome! She helped us understand the policies and made sure we covered our needs, always with kindness and such positive, uplifting energy.
- EEEmma4 days ago5.0Laura was so wonderful today when I needed some help with my new car. I don’t have much money, so she found me a discount I didn’t have. I am grateful for her patience and kindness.
- RPRyan Patrick6 days ago5.0Thanks to Laura I now have a plan for life insurance. I didn’t know my car insurance place also did life insurance! Cool that she thought I was important enough to have life insurance.
- CACarbon AddlemanDec 21, 20255.0Stacy Linn was very helpful in guiding me through multiple quotes for vehicles, homeowners, and landlord insurance. After reviewing the quotes,I chose to switch everything over to State Farm and their agency. We should now be saving over $1,700/yr. from our previous insurance companies!
- MMmikeDec 18, 20255.0I had spoken with this agency earlier this year and they couldn’t help me with getting cheaper rates! They were very attentive and when the time was right they contacted me that they would be able to get me what I wanted and more!!! Thanks to my personal Agent Mark Walter’s. He was very professional and helpful. No pressure in the dealings. Thanks for looking out for us!!! 10 stars!!!!
Frequently Asked Questions About Mitchell Smith - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for an insurance quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods are accepted at Mitchell Smith - State Farm Insurance Agent?
We accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to log in and view your billing and payment information.
What services does the State Farm mobile app provide?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more.
What coverage does Emergency Roadside Service include?
Emergency Roadside Service typically covers towing to the nearest repair facility, delivery of gas, oil, battery, or tires, one hour of locksmith services, and one hour of mechanical labor for select services.
What are the business hours of Mitchell Smith - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays, Sundays, and major holidays.
Does Mitchell Smith - State Farm Insurance Agent offer services in languages other than English?
Yes, services are provided in both English and Spanish.
Are the offices of Mitchell Smith - State Farm Insurance Agent wheelchair accessible?
Yes, the office has a wheelchair accessible entrance.
What nearby restaurants can I visit before or after my appointment?
You can visit Southern Restaurant for seafood or Taco Mac Support Center for Mexican and fast food cuisine, both located near the office.
What nearby professional services are available around Mitchell Smith - State Farm Insurance Agent?
Nearby professional services include SymTrain (software development and marketing), Express Employment Professionals, and Global Strategic Accountants, offering various support if you need business assistance.
Are there financial services nearby that can complement my insurance needs?
Yes, Atlantic Home Mortgage and Pennix Mortgage powered by AHM are nearby mortgage brokers, and Thelen Financial offers accounting and financial advising services.