Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance Service
FL-L085826 Our mission is to become your insurance advocate for your insurance needs by establishing a personal relationship with you and helping you manage the risks we face everyday. We focus on Auto Insurance, Home Insurance, Renters Insurance and Life Insurance throughout the Winter Garden, area including Horizon West, Windermere, Clermont, Ocoee, Orlando, Apopka and Kissimmee, FL.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
Location
Craig Martin - State Farm Insurance Agent
14416 Shoreside Way, Winter Garden, FL
34787, United States
Hours
Reviews
4.9
639 reviews
5 stars
616
4 stars5
3 stars1
2 stars2
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Agents are consistently praised for their helpfulness, professionalism, and ability to explain policies clearly.
Efficiency
Many customers reported quick and efficient service, with agents resolving issues and providing quotes in a timely manner.
Cost Savings
Several reviews highlight significant savings on insurance premiums, with agents actively helping customers find better rates.
Compassionate Support
Customers appreciated the compassionate and understanding approach of agents, especially during stressful situations.
Mixed Experiences
While most feedback is positive, there are a few reports of poor service and issues with incorrect quotes or refunds.
- DDDr. Carlos Rossetti, PhD. DVM.Nov 7, 20255.0I recently worked with Alice to set up my auto insurance policy, and I couldn’t be happier with the experience. She was professional, patient, and incredibly knowledgeable, guiding me through every step with clarity and kindness. Alice made what could have been a stressful process feel simple and efficient, taking the time to answer all my questions and find the best coverage at a fair price. Her communication was excellent, and I truly appreciated her follow-up and attention to detail. I would absolutely recommend her to anyone looking for great service and peace of mind when setting up their insurance. —Dr. Carlos Rossetti
- CWCorey WalcottOct 27, 20255.0Alice was such an amazing help. Within less than 15mins she was able to clarify some of the policies that I needed to sign off on and was also able to help me save money on the coverage that I currently had will adding on a beneficial policy. I appreciated the transparency, and her willingness to genuinely help find what best suited me for the price that I was paying. Thank you again Alice!!!
- PRPaul RemingtonOct 27, 20255.0Denise helped me find insurance for my mother. She made the process fast and painless.
- GCGlenda ConcepcionOct 24, 20255.0Michelle Mclendon Thank you so much for your help! As soon as I shared my issue with you, you jumped right on it and found me an amazing price. I really appreciate your hard work and dedication. ❤️
- DRDianne ReillyOct 7, 20255.0State Farm has a jewel with their office manager Michelle McClendon! She went over and above to help me sort out a complex issue with my homeowners insurance. I have had several interactions with her this year and she is the BEST!
Frequently Asked Questions About Craig Martin - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Craig Martin - State Farm Insurance Agent?
No, you do not have to pay for a quote online. Free quotes are offered.
What payment methods are accepted at this State Farm insurance agency?
They accept cash and most major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
You can access your billing and payment information via the Digital Pay Payment Center by logging in with your User ID and password.
What are the business hours of Craig Martin - State Farm Insurance Agent?
The agency is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends. They have limited hours on some holidays.
Which languages are spoken at this State Farm Insurance agency?
English, Spanish, and Portuguese are spoken here to assist customers.
Can I manage my insurance and banking accounts using the State Farm mobile app?
Yes, the mobile app allows you to manage accounts, get roadside assistance, file claims, and more.
What types of insurance products does Craig Martin - State Farm Insurance Agent offer?
They offer Auto, Life, Homeowners, Renters, Motorcycle, Property, Boat, Pet, and Business insurance.
Is it possible to save an online insurance quote to finish later?
Yes, you can save your quote to complete at a later time and will receive an email with a link to continue the application.
How can nearby Sakowitz Smiles Orthodontics be helpful when visiting Craig Martin Insurance?
After your insurance visit, you might want to schedule dental or orthodontic care at Sakowitz Smiles Orthodontics nearby, located conveniently in the area.
What nearby places can I visit for arts and crafts before or after my appointment?
Pinspiration South Orlando, an arts and crafts and theatre venue nearby, is a great place to explore before or after your visit.
Are there any pet care services close to Craig Martin - State Farm Insurance Agent?
Yes, Woof Gang Bakery and Grooming Hamlin provides pet grooming and pet store services near the agency, convenient for pet owners visiting the area.