Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance Service
FL-P160883
Our mission is to inform every customer and their families about the unexpected events that could devastate their Real Life. We help you put together a plan that can help to secure your future and that fits your goals. When you need help we are there for you.
Details
- Requires appointmentAvailable
- Online appointmentsAvailable
- Onsite servicesAvailable
Location
Chelsey Loper - State Farm Insurance Agent
12014 Anderson Rd., Tampa, FL
33625, United States
Hours
Reviews
4.9
432 reviews
5 stars
417
4 stars
7
3 stars0
2 stars1
1 star
7
What are people saying?
AI-generated from recent customer reviews
Customer Service
Agents are consistently praised for their helpfulness, patience, and willingness to go above and beyond for clients.
Pricing
Many customers report significant savings on their insurance premiums compared to previous providers, highlighting competitive pricing.
Communication
The office is noted for its excellent communication, with staff being responsive and clear in explaining policies and options.
Mixed Experiences
While many reviews are positive, there are some negative experiences regarding policy management and customer service issues.
Team Performance
Specific agents, such as Chelsey, Abigail, and Lee Ann, receive frequent commendations for their exceptional service and support.
- JCJess Cavaliere3 days ago5.0Lee Ann was great help, the customer service there is really outstanding! I can’t recommend this Agency enough.
- KAKen Angeliu3 days ago5.0Bella was incredibly helpful in getting us a quote, going through different options, and selecting a plan. Would highly recommend working with her!
- PPParker Perry4 days ago5.0Lee Ann is such a great help. I recommend this agency to anyone who needs their auto, renters, health and life insurance! They handle everything efficiently and fast.
- HBHannah Bociek4 days ago5.0I can’t say enough good things about this office! They’re fast, efficient, and I receive great customer service from Lee Ann. They truly care about their customers. You are doing yourself a HUGE favor by having your insurance with this agency
- IOIry OrtegaNov 14, 20255.0Johana is very professional and empathetic, showing genuine concern for my case. She resolved my problem promptly, and I left very satisfied. I felt comfortable with her service. I congratulate you on having such an excellent agent as Johana. I will recommend you. Thank you!
Frequently Asked Questions About Chelsey Loper - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Chelsey Loper - State Farm Insurance Agent?
No, Chelsey Loper offers free quotes online with no payment required.
What payment methods are accepted at this State Farm office?
They accept cash and most major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my billing and payment information online?
You can use the Digital Pay Payment Center link on their website by entering your User ID and password to view your billing and payment info.
Can I manage my insurance and banking accounts using a mobile app?
Yes, the State Farm mobile app allows you to manage your accounts, get roadside assistance, file claims, and more.
What services does Emergency Roadside Service include?
Emergency Roadside Service typically covers towing, delivery of gas, oil, battery or tires, locksmith services, and mechanical labor for select services.
What are the office hours for Chelsey Loper - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on weekends and major holidays like Christmas and New Year's Day.
Is an appointment required to visit this State Farm office?
Yes, appointments are required, and online appointments are offered for your convenience.
Which languages are supported at this insurance agency?
Services are offered in both English and Spanish to assist a wider range of customers.
Are there any nearby places of interest that customers might visit before or after their insurance appointment?
Yes, customers can conveniently visit Westgate Plaza nearby, which includes Publix Super Market, Publix Pharmacy, and several restaurants like Sugar Wing and Willie Jewell's Old School Bar-B-Q.
Where can customers grab a meal near the State Farm office?
There are multiple dining options nearby including Pizza Hut, Sugar Wing chicken restaurant, Willie Jewell's Old School Bar-B-Q, and The Honey Baked Ham Company.
Are there any nearby facilities for health or wellness close to the insurance agency?
Yes, customers can visit Physical Therapy Now Carrollwood for physical therapy, or relax at spas such as The Nail Lounge, Renu Tampa, and Star Nails & Spa near the office.