Brandon Thomas - State Farm Insurance Agent

Reviews

• TS

  tracy s

  1 day ago
  5.0
  What a wonderful experience working with Santana as I navigated purchasing a car while I was out of state. Every time I called her, she was a breath of fresh air ~ patient, upbeat and genuinely helpful. I was unsure about so many details, but she went above and beyond to guide me through the process. Santana made sure I fully understood my policy and how it would work for my situation. I am grateful for her support and look forward to working with her again as my insurance needs continue to evolve.
• BF

  Bill Foland

  6 days ago
  5.0
  Helpful Insurance Team with competitive rates and excellent Service.
• MC

  Matt Courtney

  Nov 4, 2025
  5.0
  Great support by Anthony and team for a new auto policy. Provided a very good price for entire family auto insurance policy.
• JJ

  Joel Jackson

  Nov 3, 2025
  5.0
  Was referred to Kalani 10/30 at Brandon Thomas State Farm. My previous insurance of 38 years, who knows what it means to serve, notified FLHSMV they had cancelled my policy. My status was changed to pending suspension. Kind of a shock. Engaged Kalani and within 15 minutes, I saved $120 a month with the same coverage. Signed up for renters and saved more. I had no idea I would get this kind of customer service. Received my documents 1 hour later and was able to get to Tag office the next day 10/31 to have my status go from pending suspension to Active. Received a call Monday 11/3 from Santana. Was freaking out a little but was told Santana was a servicing agent to update me should something change, if I had any questions, Santana was a point of contact along with another servicing agent. When you are insured with a company who knows what it means to serve for 38 years because your dad was in the military, I felt kind of special and proud. The customer service provided by Brandon Thomas State Farm team has blown away my previous insurance company. Thanks
• AP

  Alysia Pettway

  Oct 31, 2025
  5.0
  Anthony is my agent & he is very thorough and consistent when it comes to keeping me informed & completing follow up calls regarding my policy. Much to my surprise I received a follow up phone call from a member of the customer service team (unfortunately I can’t remember her name) but she simply called to see how I was doing and if I had any questions or concerns at this time. It was totally unsuspected. It was a pleasant surprise & put a smile on my face. She made my day. Great job you guys

Frequently Asked Questions About Brandon Thomas - State Farm Insurance Agent