Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
FL-P218284 Our Mission is to help each customer prepare for the future by establishing a plan to insure them from the unexpected. We focus on auto insurance, home and renters insurance, life insurance, and health insurance throughout Florida (including but limited to Jacksonville, Orange Park, Ponte Vedra, Jacksonville Beach and Saint Augustine).
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
- Free parking lotAvailable
Location
Lance Atwood - State Farm Insurance Agent
245 Land Grant Street, Saint Augustine, FL
32092, United States
Hours
Reviews
5.0
205 reviews
5 stars
202
4 stars1
3 stars0
2 stars0
1 star2
What are people saying?
AI-generated from recent customer reviews
Customer Service
Agents are consistently praised for their professionalism, responsiveness, and willingness to go above and beyond for clients.
Knowledgeable Staff
Customers appreciate the agents' expertise in explaining insurance options and providing tailored solutions.
Positive Experiences
Many reviews highlight stress-free interactions and satisfaction with the overall service provided by the agency.
Competitive Pricing
Several customers noted that the agency was able to provide better rates and coverage options compared to other insurers.
- PGpiet genisJan 2, 20265.0Great experience - Kaitlyn was professional, helpful, and made the process simple and stress-free. Highly satisfied with the service I’d also like to thank Bella who assisted me during the process and was equally professional and helpful.”
- LLLanya LockleyNov 20, 20255.0I worked with Bella and she is amazing! Whatever questions I had, she answered in a timely manner. Ngl I wouldn’t have got this insurance had I not seen the letter Lance mailed me about the coverage and pricing. I called a few months later to let them know my situation with Geico being I was paying a lot in car insurance (in my opinion) and you all at State Farm were able to beat the price, all while adding the non-insured motorist coverage I didn’t have previously. State Farm also offered a life insurance policy that helps lower my car insurance but I opt out. I was coming up to the end of my last 6 month term with Geico and wanted to wait until my policy expired, Bella was understanding. Now I’m spending slightly less for more. Thank you Bella and Lance for helping me out with my insurance, I’ll recommend my friends and family with you all. Also, I think Bella deserves a raise! 🥳🤭 Bye Lizard, I’m with Jake from State Farm now! 🔔🕊️❤️🥂🍾✨
- AAarapplean1Oct 6, 20255.0Lance and team are amazing!! We’ve used them for years through all the vehicles, boat, 3 homes and a couple of rentals! We are lifers!
- PPPreston PenaOct 6, 20255.0The team at Lance Atwood is fantastic! I recently worked with Danielle Zulewski to find a new policy and she made the whole process incredibly easy and stress-free. I highly recommend them!
- SBSacora BurginOct 5, 20255.0My agent Shane, with Lance Atwood State Farm was very personable and knowledgeable. With being a young driver that’s in the Navy I was informed of their plans for car insurance and was given different options to get the best deal. Shane also explained the Universal Life policies in a way that was very easy to understand. If and when you call State Farm I strongly advise others to request Shane for any of your future questions/needs.
Frequently Asked Questions About Lance Atwood - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online at Lance Atwood - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
Who should I contact for questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on your bill's details page.
What services can I access through the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more.
What does Emergency Roadside Service cover at this office?
Emergency Roadside Service typically covers towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, locksmith services for one hour, and mechanical labor for select services for one hour.
What are the office hours for Lance Atwood - State Farm Insurance Agent?
The office is open Monday through Friday from 8:30 AM to 5:00 PM and closed on Saturdays, Sundays, and major holidays like Thanksgiving, Christmas, and New Year's Day.
What types of insurance products does Lance Atwood offer?
They offer Auto Insurance, Life Insurance, Homeowners Insurance, Renters Insurance, Motorcycle Insurance, Property Insurance, Boat Insurance, Pet Insurance, and Business Insurance.
What payment methods are accepted at Lance Atwood - State Farm Insurance Agent?
They accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
Is Lance Atwood - State Farm Insurance Agent accessible for wheelchair users?
Yes, the office has a wheelchair accessible entrance and offers onsite parking for customers.
Are appointments required to visit Lance Atwood - State Farm Insurance Agent?
No, appointments are not required, but online appointments are available for your convenience.
What are some nearby places customers can visit before or after meeting at Lance Atwood - State Farm Insurance Agent?
Nearby places include Real Property Management Home Together for real estate needs, JustDisc St. Augustine for chiropractic services, and Kolapasi Indian Canteen for dining. Customers can visit these locations conveniently due to their proximity.