Brightway Insurance, The Casey Agency

4.9
61 reviews

About

Home Insurance AgencyAuto Insurance AgencyInsurance AgencyBrightway Insurance
As your Saint Augustine insurance experts, we can provide you with multiple quotes from a variety of insurance companies to help you find the best coverage at the best price. Contact us at (904) 217-7547 or visit us online at https://www.brightway.com/agencies/FL/St-Augustine-Anastasia-Island/0035 today for a customized quote!

Location

Brightway Insurance, The Casey Agency
108 Sea Grove Main Street, Saint Augustine, FL
32080, United States

Hours

Reviews

4.9
61 reviews
5 stars
57
4 stars
1
3 stars
2
2 stars
0
1 star
1
  • MG
    Marla Grassgreen
    Dec 16, 2025
    1.0
    I have been a client of this agency since 2018. This agency has gone down hill since Charles Eberhart left the firm. Now no one calls you back. I asked them to requote my insurance and I followed up after I hadn't heard back for a few days . He said by the end of the week. Never heard from him. It is difficult to get a hold of anyone and some of the people you speak with are at corporate not even at the agency to answer your questions so they refer you to someone else who never gets back to you. They are unresponsive and unhelpful. Not the service I was use to with Charles. I have since obtained insurance that was reduced from what the Casey Agency charged of $8200 to $5200. Took just a few days to quote it get the inspections needed and bind a new policy. Shop around they do not have the best prices and their service sucks!
  • DP
    Darlene Powell
    Dec 10, 2025
    5.0
    New customer who has had really good experience Brightway. Agents are very responsive, friendly. Phone and email communications have been very good. Insurance offerings are competitive.
  • VJ
    Vincent Jacobs
    Dec 2, 2025
    5.0
    Lisa Messler, of Brightway, has been extremely helpful with us with our homeowners insurance and we are. Very thankful!
  • BB
    bosbaird
    Oct 27, 2025
    5.0
    Lisa Messler is just amazing. We've worked with her for 3 years now for our home, flood, and auto insurance and again on a recent new home purchase insurance needs. She's incredibly responsive, capable, and got us great deals compared to our old policies. You'll love working with her!
  • SS
    SW
    Oct 21, 2025
    5.0
    I was referred to Lisa Messler by a friend and knew immediately she was going to be able to help me find the best car and homeowner insurance plan that would fit my needs, and she far exceeded my expectations. Brightway is very fortunate to have Lisa with her professionalism and expertise as one of their agents and on their team. I am very grateful for her and her dedication and know that when I have any insurance issues Lisa is going to give her all in helping me resolve. I have recommended several friends to Lisa because I know she will take care of them too, and she has. I highly recommend Lisa to anyone looking for reliable and personalized insurance assistance.

Frequently Asked Questions About Brightway Insurance, The Casey Agency

What types of insurance does Brightway Insurance, The Casey Agency offer?

Brightway Insurance, The Casey Agency offers auto, home, and other insurance coverage options with multiple quotes from various companies.

Where is Brightway Insurance, The Casey Agency located?

The agency is located at 108 Sea Grove Main Street, Suite B, Saint Augustine, FL 32080, US.