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- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
Location
Dave Snell - State Farm Insurance Agent
10835 Park Dr, Riverview, FL
33569, United States
Hours
Reviews
4.8
302 reviews
5 stars
286
4 stars3
3 stars1
2 stars2
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently praised for being helpful, friendly, and knowledgeable, providing excellent customer service.
Claims Process
While many customers had positive experiences with claims assistance, there were some frustrations noted regarding the claims process being slow or unresolved.
Professionalism
Agents are frequently described as professional, patient, and attentive, making customers feel valued and understood.
Knowledgeable Staff
Customers appreciate the agents' expertise in insurance matters, often highlighting their ability to answer questions and provide clear explanations.
- SSSheila5 days ago1.0I have worked in good faith by phone and email for 2 months to resolve a simple billing issue due to Dave’s agent Xiomara applying uninsured motorist coverage to my umbrella policy when it was not elected for my auto. According to his manager, Lexie, this discrepancy is not legally permitted - the umbrella policy should never have included uninsured. Underwriting has issued me only a partial refund of the approximate $500 overcharge despite the error being entirely State Farm’s fault. It’s not reasonable for policy holders to shoulder the financial cost of State Farm’s mistake - an illegal one at that. I’ve had to initiate follow up with Xiomara and Lexie throughout this process for updates. With this lack of attention and follow through on a straightforward request, I can only imagine what type of service a policy holder would receive if they had a claim. Note that nowhere on his webiste is the contact information for Dave Snell himself so you are not able to reach him directly. I made one last attempt to contact Dave today to resolve what his agents can’t handle. If this is not resolved by the end of the week, I have no recourse but to contact the insurance commission. ETA: They’re finally working on it. However their response regarding “multiple attempts without success” is performative for the public and disingenuous. I’ve promptly returned all calls & emails. Customers beware - this is the 2nd lie I’ve encountered this week as they try to CYA. I don’t appreciate the dishonesty. A test of a person’s character is how they behave when things go wrong and they’re failing.
- RRRobert T Rivera6 days ago5.0I called and spoke with Mikayla and she explained everything that I needed! I am very happy with the outcome. Would highly recommend Mikayla and State Farm. 💯
- LHLaurie HartleyDec 29, 20255.0Was very helpful and nice, easy to talk to, and got everything we needed . Thank you
- SSSuzan SweeneyDec 23, 20255.0Nicole was awesome. Answered all my questions. She was patient and understanding. I would definitely recommend this State Farm Agency!
- KWkim wilkinsDec 12, 20255.0Mikael is a great agent very patient and Informative
Frequently Asked Questions About Dave Snell - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for getting a quote online at Dave Snell - State Farm Insurance Agent?
No, quotes are provided free of charge online.
What payment methods are accepted at Dave Snell - State Farm Insurance Agent?
They accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my billing and payment information online?
Access your account via the Digital Pay Payment Center by entering your User ID and password to view billing and payment details.
Who should I contact if I have billing or payment questions?
Contact your agent using the phone number or email found on your bill's details page.
What services are available on the State Farm mobile app?
You can manage insurance and banking accounts, get roadside assistance, file claims, and more through the app.
What does Emergency Roadside Service from Dave Snell cover?
It covers towing to the nearest repair facility, delivery of gas, oil, battery, or tires, one hour of locksmith services, and one hour of mechanical labor for select services.
What are the business hours for Dave Snell - State Farm Insurance Agent?
They are open Monday through Friday from 8:30 AM to 5:00 PM and closed on weekends and certain holidays.
Which nearby places can help me if I need dental services before/after visiting Dave Snell Insurance?
You can visit Riverview Dental Arts or Riverview Digital Studio for dental and cosmetic dental services nearby.
Are there any nearby schools around Dave Snell - State Farm Insurance Agent?
Yes, the Tampa School of Real Estate Riverview and Let There Be Rock School, Riverview are nearby educational institutions you might find useful.
Where can I find automotive repair or fuel stations near Dave Snell - State Farm Insurance Agent?
Nearby options include Valor Spirit Windshields for automotive repair and Citgo and HANDY 62 for gas and convenience needs.