Business Details
About
Life Insurance AgencyAuto Insurance AgencyHome Insurance Agency
Location
Mack Fountain-State Farm Insurance Agent
960 E. Nine Mile Rd. Unit 3, Pensacola, FL
32514, United States
Hours
Reviews
4.9
265 reviews
5 stars
259
4 stars2
3 stars2
2 stars0
1 star2
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and helpful staff, particularly highlighting Robbie, Mack, and Alonzo for their exceptional service.
Efficiency
Many reviews noted the quick and efficient handling of insurance policies and claims, with several customers expressing satisfaction with the speed of service.
Knowledge
Agents were frequently described as knowledgeable, providing clear explanations and guidance on insurance options, which helped customers feel more informed.
Positive Experiences
Overall, customers reported positive experiences, often recommending the agency to others and expressing gratitude for the assistance received.
Concerns
A few customers raised issues regarding unexpected charges and communication problems, indicating room for improvement in transparency and billing practices.
- LHLaKirstan H4 days ago5.0Mack is great! Knowledgeable and very helpful and explains everything carefully and not pushy with his services. I highly recommend.
- KYKimberly YoungDec 11, 20255.0They make sure they contact you to ensure you are okay. Follow up with your call they're not afraid to answer question and I mean all of them. Thank You Mack with State farm!
- KMkendrick mooreNov 20, 20255.0Great experience really glad I switched to state farm Alonzo was that Guy! Explained everything and we had great intuitive conversations he didn’t just seem like a robot or someone with no emotion or interested in my life 12/10 customer service take notes yall Alonzo doing it right #StateFarmisthere
- CWCami WilkersonNov 14, 20255.0Alonzo was so kind and helpful!!! Thank you so much for walking me through the process :)
- JSJoshua SelbeNov 10, 20255.0Tia was very helpful, patient, knowledgeable, and friendly when getting my auto insurance setup on the fly. Despite computer problems and having to be hasty in this process, Tia was amazing in getting me what I needed in a quick, but reliable manner. Very pleasant to speak with on the phone, thank you again Tia!
Frequently Asked Questions About Mack Fountain-State Farm Insurance Agent
What types of insurance does Mack Fountain-State Farm Insurance Agent offer?
They offer life, auto, and home insurance services.
What are the business hours for Mack Fountain-State Farm Insurance Agent on weekdays?
They are open Monday through Thursday from 9:00 AM to 5:00 PM and on Friday from 9:00 AM to 12:00 PM.
Is Mack Fountain-State Farm Insurance Agent open on weekends?
No, the agency is closed on Saturdays and Sundays.
Where is Mack Fountain-State Farm Insurance Agent located?
They are located at 960 E. Nine Mile Rd. Unit 3, Pensacola, FL 32514, USA.
How can I contact Mack Fountain-State Farm Insurance Agent?
You can call them at +1 850-512-1011 or email mack@mackfountain.com.
Does Mack Fountain-State Farm Insurance Agent have an online presence where I can learn more?
Yes, their website is https://www.MackFountain.com, and they are also on Facebook and Instagram at Mack_f.
What nearby places can I visit when I come to Mack Fountain-State Farm Insurance Agent?
Nearby you can visit Rebel Aesthetics LLC, Tru Teas cafe, and Drift Boutique clothing store.
Are there any nearby cafes or places to grab a drink around Mack Fountain-State Farm Insurance Agent?
Yes, Tru Teas and Ever'man Cooperative Grocery & Cafe are nearby spots to enjoy bubble tea, smoothies, or organic food.
Can I get beauty or wellness services near Mack Fountain-State Farm Insurance Agent?
Yes, Elan The Beauty Bar, Nails Station, and Waterfall Massage Spa offer beauty and wellness services close by.
Is there a gym or fitness center near Mack Fountain-State Farm Insurance Agent?
Yes, the Revolve gym and sports venue is located nearby for fitness activities.