FL-W110894 Our mission is to help people protect for what can go wrong, so they can invest for what can go right! It is our vision to create custom wholistic plans to service the needs of our customers, their families and or their businesses. We will do what is in the interest of our customers and be a valued resource for them during the most challenging and triumphant times.
The staff is consistently praised for their friendliness, professionalism, and responsiveness, with many customers highlighting individual agents like Sabrina, Neysha, and Robert for their exceptional service.
Efficiency
Customers frequently mention the quick response times and smooth processes when dealing with their insurance needs, indicating a high level of efficiency in handling inquiries and policy adjustments.
Knowledge and Support
Agents are noted for their thorough explanations and willingness to help customers understand their coverage options, leading to a sense of trust and satisfaction among clients.
Cost Savings
Several reviews highlight the ability of the agency to provide better coverage at lower rates, with customers expressing gratitude for the financial savings achieved through their services.
Overall Experience
The agency is described as a pleasure to work with, with many customers expressing their intent to recommend the office to others due to their positive experiences.
GW
Gia Marie Wright
5 days ago
5.0
I moved to Florida and transferred State Farm to her office. Everyone is super nice and very personable, while remaining professional. They worked with my State Farm in the other state, and got me hooked up. They respond by person, phone and email exceptionally quick. I'm impressed, and I'd recommend their office to everyone. Thank you!
JP
Julia Poeys
Aug 18, 2025
5.0
Sabrina was amazing to work with! She made the whole process so easy, explained everything clearly, and really cared about finding the best option for me. I’m so grateful for her help and highly recommend her!
MH
Michelle Hill
Aug 18, 2025
5.0
Wow! This was the best insurance experience I ever had, Sabrina explained all the coverages and discounts to make sure I was getting what I need without overpaying.
JM
Julynn Middleton-Whitmore
Aug 4, 2025
5.0
Today I had the most enjoyable experience with car insurance. Matt Malhiot, the office manager was amazing. He took his time , answered all of my questions and found the best deal for me. I am so glad that I chose this office and was assisted by Matt.
TS
Teresa Stewart
Jul 30, 2025
5.0
Remi was very nice and helpful with my situation they are surely the cheapest insurance you can get
Frequently Asked Questions About Cortney Tidwell - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online at Cortney Tidwell - State Farm Insurance Agent?
No, you do not have to pay for a quote online. Free quotes are offered.
How can I contact someone about billing or payments?
Please contact your agent. The agent's phone number and email are available on your bill's details page.
What features does the State Farm mobile app provide?
The app helps you manage insurance and banking accounts, get roadside assistance, file claims, and more.
What services are covered under Emergency Roadside Service?
Services include towing to the nearest repair facility, delivery of gas, oil, battery or tires, locksmith services for one hour, and mechanical labor for select services.
What are the office hours for Cortney Tidwell - State Farm Insurance Agent?
The office is open Monday to Friday from 9:00 AM to 5:00 PM and closed on weekends and holidays including Thanksgiving, Christmas, and New Year's Day.
What payment methods are accepted at Cortney Tidwell - State Farm Insurance Agent?
They accept cash and most major credit cards including Visa, Mastercard, Discover, and American Express.
In which languages can I communicate at the agency?
The agency provides services in English, Spanish, and Portuguese.
Can I change my insurance coverages online?
Yes, online requests for coverage changes are forwarded to your agent for processing.
What nearby medical services can I find around the State Farm office in Orlando?
Nearby medical services include Central Florida Audiology and Hearing Clinic for audiology and therapy, First Choice Pediatrics Metrowest, Velez Family Health, and Harry F Gordon MD LLC offering family practice and general medical care.
Are there any beauty and wellness centers near Cortney Tidwell - State Farm Insurance Agent?
Yes, Jheny Mega Hair and Griffe do Olhar Florida are beauty salons nearby, and Essentials Spa & Salon Metrowest offers spa and massage therapy services.
What nearby businesses could I visit when coming to Cortney Tidwell - State Farm Insurance Agent for insurance needs?
You can visit nearby businesses like Pd Law Firm for legal services, First Alliance Capital and FLA Real Estate Services for real estate assistance.