Business Details
About
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FL-W596516 Our mission is to be recognized in the community for our extraordinary bilingual customer service and building strong relationships. We are committed to providing insurance education, help you understand daily risks, and how our services will benefit you. We offer Insurance for your Auto and Home. In addition, we can help you getting the right protection for your family with Life and Health insurance. We are strongly engaged in helping small business owners with their Business insurance needs mostly in Kissimmee, Orlando, Saint Cloud, and the entire State of Florida.
Location
Estefania Solis - State Farm Insurance Agent
1155 Miranda ln, Kissimmee, FL
34741, United States
Hours
Reviews
5.0
602 reviews
5 stars
588
4 stars7
3 stars2
2 stars1
1 star4
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of agents like Ashley, Roxy, and Engimer.
Professionalism
Reviews highlighted the professionalism of the agents, noting their thoroughness and ability to explain policies clearly.
Efficiency
Many customers appreciated the quick and efficient service, with agents making the insurance process smooth and easy.
Recommendations
Numerous customers highly recommended specific agents and the agency overall, indicating a strong level of satisfaction with their experiences.
Attention to Detail
Customers noted the agents' patience and attention to detail, ensuring all questions were answered and needs were met.
- AGANAAYRAM GARCIA6 days ago5.0Realmente me sentà muy pero muy satisfecha con la atención que recibà de Iriana, todas mis preguntas fueron aclaradas con facilidad y profesionalismos. Recomendada 100%
- ANAlberto NunezNov 13, 20255.0Exceptional Service from Roxana Contreras at State Farm I recently had the pleasure of working with Roxana Contreras at State Farm to purchase my new car insurance policy, and I couldn't be more impressed with the experience. Roxana provided truly excellent service from start to finish. Her knowledge and attention to detail were amazing. She patiently walked me through every aspect of the policy, explaining the coverage options and answering all my questions with remarkable clarity. It's rare to encounter someone so knowledgeable who can also communicate complex details in such an easy-to-understand way. Thanks to Roxana, I feel completely confident that I have the best coverage for my needs. She made the process seamless, educational, and stress-free. I highly recommend Roxana Contreras to anyone looking for professional, detailed, and genuinely excellent service.
- SKSaid KharbachNov 12, 20255.0I want to thank Kervin for his great help and professionalism! He was very patient and explained everything clearly, helping me choose the right insurance plan for my needs. I really appreciate his kindness and excellent customer service. Highly recommended!
- LJLuis JimenezNov 12, 20255.0Ever since I moved to Florida in 2003, I have been well taken care of by State Farm for both my vehicle and life policies. I have now turned 50 years old and Engimer at the Kissimmee office has shown once again why I have stayed a loyal customer. He was able to set me up with a new life policy at a great rate that suits my needs. Cannot say how much I appreciate what everyone at State Farm has done for me all of these years. Customer for life here. Literally 😊
- JVJoa VillanuevaNov 10, 20255.0Servicio sumamente Excelente de parte del Agente Kervin. Corrio la milla extra para ayudarme con mi seguro de carro. El trato desde que llamas a la oficina todos muy comprometidos con su trabajo y ayudar. Los recomiendo 100%+
Frequently Asked Questions About Estefania Solis - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online at Estefania Solis - State Farm Insurance Agent?
No, you do not have to pay for a quote online. They offer free quotes.
Who should I contact if I have questions about billing or payments?
Please contact your agent. Your agent's phone number and email are available on the details page of your bill.
What services does the Estefania Solis State Farm Insurance Agency offer?
They provide insurance for Auto, Home, Life, Health, Motorcycle, Property, Boat, Pet, and Business insurance.
What are the office hours for Estefania Solis - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays, Sundays, and holidays such as Thanksgiving, Christmas, and New Year's Day.
Can I manage my insurance account through a mobile app?
Yes, the State Farm mobile app allows you to manage your insurance and banking accounts, get roadside assistance, file claims, and more.
What payment methods are accepted at Estefania Solis - State Farm Insurance Agent?
They accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
Are bilingual customer service options available?
Yes, the agency is recognized for its extraordinary bilingual (English and Spanish) customer service.
Which nearby medical facilities can be found close to Estefania Solis - State Farm Insurance Agent?
Nearby medical facilities include Daystar Skin and Cancer Center, Modern Podiatry P.A., Central Florida Retina, and WellMed at Hunter's Creek.
Where can I find financial and legal services near Estefania Solis - State Farm Insurance Agent?
Nearby you can find Edward Jones - Financial Advisor: Brad Malloy for financial services, and Power Injury Law and Rivera Aguilar Law Firm for legal services.
What nearby real estate and home services are available around Estefania Solis - State Farm Insurance Agent?
Nearby real estate and home services include Clear Point Realty LLC, Karla Robinson Realty, Dream Builders Realty, and Kax inc, a home and garden contractor.