Bill Pancake - State Farm Insurance Agent

4.6
154 reviews

About

Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance Agency
We assist with Auto, Home, Renters Relocation Rep for Families Moving to Florida Call for Auto Insurance Quote 24/7! State to State Transfers Life and Health Insurance Needs Chartered Life Underwriter, CLU Chartered Financial Consultant, ChFC MDRT Member 36 Years Experience in Financial Services President's Club, Lifetime Member National Association of Insurance & Financial Advisors State Farm Agent Since 1981 Ambassador Travel Qualifier Crystal Excellance Honor Club Chamber of Commerce Long Time Resident of Osceola County

Details

  • Requires appointmentNot available
  • Online appointmentsAvailable
  • Onsite servicesAvailable
  • Free parking lotAvailable

Location

Bill Pancake - State Farm Insurance Agent
920 N Main St, Kissimmee, FL
34744, United States

Hours

Reviews

4.6
154 reviews
5 stars
129
4 stars
9
3 stars
3
2 stars
4
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlight exceptional customer service, with agents being described as friendly, attentive, and knowledgeable.

Agent Performance

Specific agents, particularly Jossan, Amanda, and Gabriela, received high praise for their professionalism and dedication to helping customers.

Long-term Relationships

Many customers express loyalty to the agency, citing long-term positive experiences and a sense of being treated like family.

Affordability

Several customers noted significant savings on their insurance premiums after switching to this agency, indicating competitive pricing.

Mixed Experiences

While most feedback is positive, a few customers reported issues with customer service and pricing, suggesting some inconsistency.
  • DP
    David Partidas
    6 days ago
    5.0
    Excelente servicio el que me brindaron! Me asesoraron y guiaron en el proceso. Conforme al 100% con sus servicio. Gracias Gabriela por tu gran ayuda 👍
  • SG
    skylease griffin
    Oct 23, 2025
    5.0
    Johnnie is great I love her she's the only reason I've stuck with state farm!
  • JR
    joshua rod
    Oct 22, 2025
    5.0
    Jossan is the kind of customer service representative that every insurance company wishes they had. At State Farm, he goes far beyond simply answering questions—he truly cares about helping people. Whether someone is calling about a new policy, filing a claim, or trying to understand their coverage, Jossan treats every customer with patience, respect, and genuine kindness. He takes the time to explain things clearly, always making sure his customers feel heard and confident in their decisions. What really sets him apart is his dedication—he follows up, he stays involved until every issue is resolved, and he makes people feel valued rather than just another policy number. With his professionalism, positive attitude, and commitment to serving others, Jossan represents the very best of State Farm’s “like a good neighbor” promise.
  • DL
    Davi Love
    Sep 12, 2025
    5.0
    I've been with Bill for 4 years and have no complaints about my service with State farm. Everything is easy and getting a response is easy as well.
  • DZ
    Diana Zapata
    Aug 22, 2025
    5.0
    Excelente atención, rápida eficaz y excelente precio!

Frequently Asked Questions About Bill Pancake - State Farm Insurance Agent

What types of insurance does Bill Pancake - State Farm Insurance Agent offer?

They offer Auto, Home, Condo, Renters, Motorcycle, Life, Recreational Vehicle, and Business/Commercial Insurance.

Where is Bill Pancake - State Farm Insurance Agent located?

They are located at 920 N Main St, Kissimmee, FL 34744, US.