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FL-R035157 At The Michael Nickas State Farm Agency, we proudly serve the entire state of Florida with wallet-friendly pricing and the top rated and reliable auto insurance, home insurance, and renters insurance. Our mission is to help Florida residents — from Jacksonville, Miami, Tampa, Orlando, and every town in between — protect what matters most with personalized insurance coverage. Whether you’re looking for the industry leader in car insurance, comprehensive homeowners insurance, or easy renters insurance options, our experienced State Farm team is here to make your decision, convenient and stress-free all while enjoying saving money!
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
Location
Michael Nickas - State Farm Insurance Agent
14158 Marsh Woods Court, Jacksonville, FL
32224, United States
Hours
Reviews
4.9
493 reviews
5 stars
473
4 stars3
3 stars1
2 stars2
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff, particularly Jenna, Brandi, and Justin, received high praise for their professionalism, helpfulness, and responsiveness, making customers feel valued and supported.
Knowledge and Efficiency
Agents demonstrated strong knowledge of insurance products and processes, providing clear explanations and quick resolutions to customer inquiries.
Positive Experiences
Many customers reported excellent experiences, highlighting the ease of communication and the agents' ability to save them money while providing comprehensive coverage.
Mixed Feedback
While most reviews were positive, a few customers expressed dissatisfaction with service quality and communication issues, indicating room for improvement.
Long-term Relationships
Several customers noted their long-standing relationships with the agency, emphasizing trust and satisfaction over many years.
- SPSantiana Pinnock2 days ago5.0Michael Kerr was immensely ideal. I had initially just wanted a quote. But he was so patient and easy to talk to that by the end of the phone call I Became a "neighbor" lol. Appreciate the ease of doing business Michael. Will definitely be asking for you again should I call.
- PDPaige DeckerNov 14, 20255.0Erin H was so helpful getting me set up on my husbands existing insurance plan. She made the process extremely simple and helped me save over $150/mo with what I was currently paying! Insurance is typically something that I want no part of and find such a hassle, but it couldn’t have been a better experience.
- LHLisa HerreroNov 4, 20255.0I was looking to renew my insurance and State Farm was amazing after years of overpaying, finally I feel like I am paying fairly at my age. Thank you Dani and Jenna, you were both so understanding, compassionate, yet enthusiastic in finding the best way to save me money while keeping my car fully covered at the same time. You are awesome and I will definitely refer you and the company you work for. Keep up the great job! Love doing business with you.
- JJjana jollyNov 1, 20255.0Jenna Orrell did a great job of following through with my request for a reimbursement for Roadside assistance considering the technical difficulties we encountered during the process.
- CBCheryl BrowningOct 27, 20251.0Absolutley discouraged with this office and personnel. I changed companies expecting better service and knowledge from State Farm. I think I made a mistake. I changed companies after over 49+ years with GEICO only 4 months ago and have had to respond to correct information after only 1-2 months. State Farm contacted me wanting a Drivers License number when I specifically stated only one driver was licensed in the house. Then Last week I recently received an invoice for only 1 of 2 autos and had to reach out to get the correct invoices and then given a response to send payment without an address to remit payment online. Erin needs to learn correct sentence structure: "Since the policies are paid in full every 6 months, so they currently bill separately." I am insulted. She is dealing with the public and I expect a more professional response when your office wants to keep business, especially as a new client, and one that also added our home insurance included. You should be embarrassed!
Frequently Asked Questions About Michael Nickas - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I need to pay for an insurance quote online at Michael Nickas State Farm Agency?
No, Michael Nickas State Farm Agency offers free quotes online with no payment required.
How can I contact someone regarding billing or payments?
You should contact your agent for billing or payment questions. Their phone number and email are on your bill's details page.
What services does the State Farm mobile app provide?
The app helps manage insurance and banking accounts, get roadside assistance, file claims, and more.
What are the office hours for Michael Nickas - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM, and closed on weekends and major holidays.
Can I purchase or change my insurance policy online?
You can typically purchase a policy online after getting a quote and request coverage changes online, which are then processed by your agent.
Which payment methods are accepted at Michael Nickas State Farm Agency?
They accept cash and most major credit cards including Visa, Mastercard, Discover, and American Express.
Does Michael Nickas State Farm Agency support multiple languages?
Yes, the agency provides services in English and Russian.
Are there any nearby child care or preschool facilities near Michael Nickas State Farm Agency?
Yes, nearby are Growing Room San Pablo and Big Blue Marble Academy, which offer child care and preschool services, useful for families visiting the agency.
What medical facilities are located near Michael Nickas State Farm Insurance Agent?
Nearby medical centers include Mayo Clinic and several specialized practices like Riverside Pain Physicians, providing convenient access to healthcare for clients.
What other insurance agencies are near Michael Nickas State Farm Agency?
Nearby insurance agencies include State Farm: Connie Doyle and Nationwide Mutual Insurance Company, offering alternatives or additions to your insurance needs.