Brightway Insurance

3.3
78 reviews

About

Insurance AgencyAuto Insurance AgencyHome Insurance AgencyBrightway Insurance
Part of one of the largest Personal Lines insurance agencies in the U.S. and offering customized insurance solutions for your insurance needs including Home, Auto, Flood, Motorcycle and more.

Location

Brightway Insurance
5011 Gate Parkway, Jacksonville, FL
32256, United States

Hours

Reviews

3.3
78 reviews
5 stars
40
4 stars
5
3 stars
0
2 stars
1
1 star
32
  • RR
    Rafael
    Dec 5, 2025
    4.0
    Good job so far, tried to lower my Property insurance rate from large insurance agent which has jumped over $1500.00 even when I had not made a claim in over 20 years. Lisa was very understanding and found me a rate that I can live with. Hopefully the home inspection goes well and the will be the end, for this year anyway.
  • MD
    Michael Duckworth
    Oct 28, 2025
    1.0
    This is a very bad company. No response from them in a homeowners policy issue. Terrible service- They do nothing for what you pay them. Complete garbage agency. Several issues slow to no resolution
  • LP
    Lauri Ponder
    Sep 25, 2025
    5.0
    Wonderful and smooth experience! A brief of what I needed, and within an hour I received the lowest quote! Appreciate Nick & Jim and couldn’t have asked for an easier process.
  • WW
    Wendy Weimer
    Sep 22, 2025
    5.0
    The assistance with rewriting my policy after a divorce was easy, clear and efficient. The team was sensitive to my needs and timeline and provided extra guidance to ensure a smooth outcome.
  • ST
    Shanecia Tate
    Aug 21, 2025
    5.0
    Carriane was amazing to work with! She helped me secure a flood policy and made the process simple and stress-free. She took the time to explain everything clearly, answered all of my questions, and made sure I had the right coverage for my needs. I really appreciate her professionalism, patience, and care throughout the process. I highly recommend Carriane to anyone looking for an insurance agent.