Brightway Insurance, The Starritt Agency

Reviews

• TV

  TODD VINELLI

  May 19, 2024
  1.0
  If you want an agent with whom you can speak with when you need something or help this is not the right agent for you. Does not answer calls, does not keep office hours as she works from home I guess. Every single time I have called for insurance questions or to get quotes for vehicles she sends it to voicemail and then responds with a text with an excuse why she can’t talk. This has been going on for almost a year. I have a years worth of texts to prove it lol. Really nice person, just needs to take her job and the needs of customers more seriously.
• LS

  Logan S

  Jan 12, 2024
  1.0
  Terrible customer service with this agent. Unable to get ahold of them ever. Calls, texts, emails never returned. Avoid this agent at all costs and use a different Brightway agent.
• DO

  Daniel O'Berry

  Apr 14, 2022
  5.0
  Robin Starritt is an amazing agent!!!! If it wasn't for Robin I would have had my home closing delayed by at least a week if not cancel entirely. I had to have my flood insurance switched to Robin because my current agent (or lack there of) wouldn't respond to phone calls or emails. If you need an insurance agent please give Robin a call or email as she will take care of all your needs and help every step of the way.
• JR

  Jeannie Pastore Rawleigh

  Dec 23, 2021
  5.0
  I am very impressed with Robin and her strong approach to protecting her clients whether it's telling them to keep what they have or finding them something way better at a more affordable price. Whatever the needs or the budget she always finds a solution!
• LC

  Lisa Cunningham

  Dec 5, 2021
  5.0
  Robin was awesome! The customer service, professionalism, and products she offers are great! I won't hesitate to use her again and again!

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