Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
FL-W287101
Our mission is to operate a successful State Farm agency, protect and grow our customer’s wealth and assets, and be a value add to our community and to the people that work for the Agency.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
Location
Fernanda Macedo - State Farm Insurance Agent
2499 Glades Rd, Boca Raton, FL
33431, United States
Hours
Reviews
5.0
247 reviews
5 stars
244
4 stars1
3 stars0
2 stars0
1 star2
What are people saying?
AI-generated from recent customer reviews
Customer Service
The agents, particularly Juliane, Fernanda, and Alexis, received high praise for their professionalism, attentiveness, and ability to make the insurance process smooth and stress-free.
Communication
Customers appreciated the clear and effective communication from the agents, who were described as friendly, knowledgeable, and responsive to inquiries.
Value for Money
Many reviews highlighted the competitive pricing and cost-saving benefits provided by the agency, with several customers noting significant savings on their insurance policies.
Mixed Experiences
While most feedback was positive, there were a few complaints regarding internal errors and delays in refunds, indicating some inconsistency in service.
- LBLeslie Burnham3 days ago5.0Julianna was very kind and helpful with getting me the best coverage for a reasonable price. God bless her 🙏
- FLfilipe lacerda4 days ago5.0Juliane was amazing! She helped transfer our policies over and made the entire process smooth and stress-free. She was attentive, communicative, and made sure every detail was handled correctly. It’s rare to find that level of customer service. We highly recommend her to anyone looking for a dependable and professional agent!
- MHMichelle-Lee HarrisDec 2, 20255.0Great communication, helpful, listen very well, explained information very clearly, nice and respectful.
- JTJamerial TherioNov 11, 20255.0Great company to have insurance with. Fernando Macedo is the best and very polite, she makes sure you are well taken her of.
- AIAlessio IannozziNov 11, 20255.0Juliana was amazing she was able to give the same coverage I had with geico for half of the price! Highly reccomended!
Frequently Asked Questions About Fernanda Macedo - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I need to pay for a quote online with Fernanda Macedo - State Farm Insurance Agent?
No, you do not have to pay for a quote online. Free quotes are offered.
What payment methods are accepted at Fernanda Macedo - State Farm Insurance Agent?
They accept cash and major credit cards such as Visa, Mastercard, Discover, and American Express.
How can I access my billing and payment information online?
You can use the Digital Pay Payment Center link, enter your User ID and password to log in and view your billing and payment details.
Who should I contact for questions about billing or payments?
Contact your agent whose phone number and email are available on your bill’s details page.
What services can I manage with the State Farm mobile app?
You can manage your insurance and banking accounts, get roadside assistance, file claims, and more via the app.
What does Emergency Roadside Service cover?
It covers towing to the nearest repair facility, delivery of gas, oil, battery or tires, locksmith services for one hour, and mechanical labor for select services.
What are the business hours for Fernanda Macedo - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM, and closed on Saturdays and Sundays.
What nearby medical services can I find near Fernanda Macedo - State Farm Insurance Agent?
Nearby medical services include Boca Chiropractic, Florida Regenerative Health Centers, Heart Connection Center, and Boca’s #1 Pain and Rejuvenation Center, offering various health and therapy options.
Are there real estate agents close to Fernanda Macedo - State Farm Insurance Agent for customers interested in property?
Yes, nearby real estate agents include Maria Bello, Victoria Elliott, Realtor, Reall Realty, Esther Aguilar Gonzalez, and Jennifer Williams, making it convenient for clients interested in real estate services.
What local amenities are near Fernanda Macedo - State Farm Insurance Agent for customers to explore?
Customers can visit medical spas like Boca Body Sculpt, beauty salons such as Boca Laser & Medical Spa and VisageLift, or find professional services like Certified Test & Balance nearby.