Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance Service
FL-W287101
Our mission is to operate a successful State Farm agency, protect and grow our customer’s wealth and assets, and be a value add to our community and to the people that work for the Agency.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
Location
Fernanda Macedo - State Farm Insurance Agent
2499 Glades Rd, Boca Raton, FL
33431, United States
Hours
Reviews
5.0
243 reviews
5 stars
240
4 stars1
3 stars0
2 stars0
1 star2
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the professionalism, friendliness, and responsiveness of agents, particularly highlighting Juliane, Fernanda, and Alexis for their exceptional service.
Claims Handling
Some customers expressed frustration with the handling of claims and reimbursements, citing delays and lack of communication regarding their funds.
Overall Satisfaction
Overall, customers reported high satisfaction with the agency's services, recommending it for its knowledgeable staff and efficient processes.
Professionalism
The staff was frequently described as knowledgeable and attentive, providing clear explanations and personalized assistance to clients.
Communication
While most reviews highlighted good communication, a few customers noted issues with responsiveness and follow-up, particularly in claims-related matters.
- JTJamerial TherioNov 11, 20255.0Great company to have insurance with. Fernando Macedo is the best and very polite, she makes sure you are well taken her of.
- AIAlessio IannozziNov 11, 20255.0Juliana was amazing she was able to give the same coverage I had with geico for half of the price! Highly reccomended!
- MFMichele Vessio FranzosoNov 7, 20255.0Perfect! I really recommend. Juliane is amazing and a good professional. Thanks a lot.
- JZJosh ZayasNov 5, 20255.0Representative Kayke provided an exceptional customer service experience. Their professionalism, attention to detail, and genuine willingness to help made the entire process seamless and enjoyable. I highly recommend Kayke for anyone seeking outstanding support and a truly positive experience.
- F1FireHacker 1998Nov 3, 20255.0Jany es muy amable y muy profesional la atencion q recibi hoy no puedo ser mejor,quede muy satisfecho y agradecido por todos los detalles q tuvo conmigo mientras me atendia.Gracias!!!!
Frequently Asked Questions About Fernanda Macedo - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I need to pay for a quote online with Fernanda Macedo - State Farm Insurance Agent?
No, you do not have to pay for a quote online. Free quotes are offered.
What payment methods are accepted at Fernanda Macedo - State Farm Insurance Agent?
They accept cash and major credit cards such as Visa, Mastercard, Discover, and American Express.
How can I access my billing and payment information online?
You can use the Digital Pay Payment Center link, enter your User ID and password to log in and view your billing and payment details.
Who should I contact for questions about billing or payments?
Contact your agent whose phone number and email are available on your bill’s details page.
What services can I manage with the State Farm mobile app?
You can manage your insurance and banking accounts, get roadside assistance, file claims, and more via the app.
What does Emergency Roadside Service cover?
It covers towing to the nearest repair facility, delivery of gas, oil, battery or tires, locksmith services for one hour, and mechanical labor for select services.
What are the business hours for Fernanda Macedo - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM, and closed on Saturdays and Sundays.
What nearby medical services can I find near Fernanda Macedo - State Farm Insurance Agent?
Nearby medical services include Boca Chiropractic, Florida Regenerative Health Centers, Heart Connection Center, and Boca’s #1 Pain and Rejuvenation Center, offering various health and therapy options.
Are there real estate agents close to Fernanda Macedo - State Farm Insurance Agent for customers interested in property?
Yes, nearby real estate agents include Maria Bello, Victoria Elliott, Realtor, Reall Realty, Esther Aguilar Gonzalez, and Jennifer Williams, making it convenient for clients interested in real estate services.
What local amenities are near Fernanda Macedo - State Farm Insurance Agent for customers to explore?
Customers can visit medical spas like Boca Body Sculpt, beauty salons such as Boca Laser & Medical Spa and VisageLift, or find professional services like Certified Test & Balance nearby.