Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance Service
CT-002451712 Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Location
Ardit Bita - State Farm Insurance Agent
935 White Plains Road, Trumbull, CT
06611, United States
Hours
Reviews
4.8
118 reviews
5 stars
109
4 stars
4
3 stars0
2 stars0
1 star
5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, knowledgeable, and helpful, with many specific mentions of agents like Jennifer, Isaac, and Tamara.
Professionalism
Many reviews highlighted the professionalism of the agents, noting their ability to explain policies clearly and provide thorough assistance.
Competitive Pricing
Several customers expressed satisfaction with the affordable rates and savings they achieved by switching to State Farm.
Mixed Experiences
While most feedback was positive, a few customers reported negative experiences with unresponsive service or high rates compared to competitors.
Team Support
Customers appreciated the collaborative effort of the team, often mentioning multiple agents who contributed to a positive experience.
- NSN SNov 12, 20255.0I had an excellent experience working with Elisa at State Farm. She is a highly professional, friendly, very knowledgeable and dedicated agent who consistently goes above and beyond to support her clients. I already had car insurance, and she assisted me with obtaining life insurance, and I truly appreciated the clarity and thoroughness with which she explained every detail of the process. Her communication skills, patience, and commitment to ensuring I fully understood my options made the entire experience smooth and reassuring. Elisa exemplifies outstanding customer service and genuine care. I highly recommend her to anyone seeking an agent who is knowledgeable, reliable, and sincerely invested in her clients’ best interests.
- KKKyannaNov 8, 20255.0I had the pleasure of speaking with Isaac the other day. he was very knowledgeable and i learned so much i didn’t know about auto and life insurance, he took the time out of his day to explain everything to me. Even though we were on the phone for maybe ten minutes, it was productive and i definitely got something out of that phone call. Just on customer service alone it’s worth the switch!!
- TOThomas OrtizOct 31, 20251.0Extremely disappointed with customer service. I tried to resolve an issue and was met with unprofessionalism and complete lack of care. The staff Melena seemed uninterested in helping and offered no real solution. I expected much better treatment as I have been a customer for years and serviced by Maya Mandie Elisa and Vanessa all Excellent Staff. What happened? The Staff now seems unmotivated and dismissive, and overall has gone downhill. I hope management take action and bring back the standard that previous reps had.
- MFMatthew FarrellyJul 25, 20255.0Jen was super helpful and professional while getting me set up as a first time insurance buyer.
- WCWill CerutiOct 29, 20245.0Working with Isaac was a fantastic experience! They not only made the life insurance process easy but also managed to keep things light and fun with their great sense of humor. I felt completely at ease knowing I was in good hands. If you want an agent who knows their stuff and can make you smile, Isaac is the one to go to!
Frequently Asked Questions About Ardit Bita - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online with Ardit Bita - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods are accepted at Ardit Bita - State Farm Insurance Agent?
We accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
How can I access my billing and payment information online?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login and view your billing and payment details.
What services does the State Farm mobile app provide?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more.
What does Emergency Roadside Service cover?
It typically covers towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, one hour of locksmith services, and one hour of mechanical labor for select services.
What are the business hours of Ardit Bita - State Farm Insurance Agent?
We are open Monday to Friday from 9:00 AM to 6:00 PM and closed on Saturdays, Sundays, and major holidays such as Thanksgiving, Christmas, and New Year's Day.
Where is Ardit Bita - State Farm Insurance Agent located?
Our office is located at 935 White Plains Road, Suite 201, Trumbull, CT 06611, USA.
Are there any medical centers or doctors near Ardit Bita - State Farm office?
Yes, nearby are Johnny Sun, OD (doctor), Beltone Hearing Centers, MyEyeDr. (optometrist), and Jarir Nakouzi, M.D (internal medicine and family practice). These can be convenient stops if you have appointments before or after visiting our office.
What other professional services are near the Ardit Bita - State Farm Insurance office?
Nearby you can find REA Resource Recovery Systems (garbage and recycling services), Apple Consulting Group (professional services), and Tall Oaks Consulting (event photography). These local businesses might be helpful for your personal or business needs.
Can I combine a visit to Ardit Bita - State Farm Insurance with nearby shopping or personal care?
Yes, nearby you have access to Headliners A Place For Hair (hair salon) and CVS Beauty (beauty and spa), making it convenient to take care of personal care or shopping needs before or after your insurance appointment.