The mission of the Matthew J Bub State Farm team is to help others build strong foundations for their future, rebuild when necessary and contribute to a strong community. We provide guidance to individuals, families and businesses to help ensure their insurance and financial service needs are met. Like State Farm, customers’ needs determine our path.
Due to a “computer glitch” admitted by Rafael at Statefarm, my bill went from about $600/month to $1200/month. For 2 months they have been telling me that they’re working with underwriting to fix this. But now they are telling me that even though this isn’t fixed yet, if it don’t pay the full $1200 for July (they told me to pay $600 last month, which I did), our insurance will be cancelled next week.
Since I can’t reply to the response, I’m editing my review. Firstly, NOBODY has explained anything to me. Rafael refuses to take my calls and/or meet with me and nobody else can give me an answer. Secondly, there shouldn’t be any “balances”, since we have always paid the full amount due each month on time, except for July (refuse to pay an extra $600 in errors). I understand adding my son caused the 1 car to go up from $80/month to $240, but your “computer glitch” added him to the wrong car, causing the bill to increase by over $500/month, and even though you “fixed” it, you’re still charging me over $500 in “adjustments (which you’re calling a “balance” because of your error). I have been calling AND going in to the office at least twice a week, plus emailing, since the beginning of June and the only people willing to speak with me say they don’t know what the adjustments are for and they’re waiting for underwriting to get back to them. Nobody can tell me what’s going on, or fix it.
DN
David Nichols
Jan 30, 2025
5.0
I worked with Frank at the office for all my insurance needs and he provided great insight and service. Highly recommend this office.
RG
robert Greene
May 7, 2024
5.0
Professional and courteous.
TT
Terrance
Feb 10, 2023
5.0
I have had State Farm for auto and home for the past several years. Jahna Nixon has personally handled my account for the entirety of my time with State Farm, and has continuously provided expert knowledge and wonderful customer service throughout. Recently it came time to add a life insurance policy and Jahna took the time to explain all of my life options and helped me get the policy that worked best for me and made the entire process work seamlessly from start to finish. It made what could’ve been a stressful situation easy!
Frequently Asked Questions About Matthew J. Bub - State Farm Insurance Agent
What types of insurance does Matthew J. Bub - State Farm Insurance Agent offer?
They offer auto, home, renters, business, life, health & disability, pet, and property insurance.
What are the office hours for in-person visits to Matthew J. Bub - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.
Is customer service available outside of normal office hours?
Yes, customer service is available 24/7 online.
What languages are spoken by the staff at Matthew J. Bub - State Farm Insurance Agent?
They provide services in English and Spanish.
Where is Matthew J. Bub - State Farm Insurance Agent located?
The office is located at 385 Main St SOUTH, Suite 502, Southbury, CT 06488, USA.
Are appointments required to visit the insurance agency?
No, appointments are not required, but online appointments are offered.
What payment methods are accepted at Matthew J. Bub - State Farm Insurance Agent?
They accept American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
What nearby restaurants can I visit before or after my appointment?
You can visit Nardelli's Grinder Shoppe, DiPalma's Restaurant & Pizzeria, DiPalma's New York Pizza, or Dubl Twister ice cream shop.
Are there nearby real estate agents if I need housing advice in the area?
Yes, Jason Harris Realtor, Coldwell Banker Realty Southbury Regional Sales Center, and Clear Sky Land Pros are nearby real estate agents.
What nearby health services are available close to Matthew J. Bub - State Farm Insurance Agent?
Nearby health services include Naugatuck Valley Radiology Assoc, Associated Physicians, Quest Diagnostics, Comprehensive Health Care, Baum Braces dentist, and On The Mend Medical Supplies and Equipment.