Matthew J. Bub - State Farm Insurance Agent

4.7
27 reviews
White brick building with red and white State Farm sign

About

Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance Agency
The mission of the Matthew J Bub State Farm team is to help others build strong foundations for their future, rebuild when necessary and contribute to a strong community. We provide guidance to individuals, families and businesses to help ensure their insurance and financial service needs are met. Like State Farm, customers’ needs determine our path.

Details

  • Requires appointmentNot available
  • Online appointmentsAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

Matthew J. Bub - State Farm Insurance Agent
385 Main St SOUTH, Southbury, CT
06488, United States

Hours

Reviews

4.7
27 reviews
5 stars
25
4 stars
0
3 stars
0
2 stars
0
1 star
2
  • TI
    Tara Ilic
    Jul 25, 2025
    1.0
    Due to a “computer glitch” admitted by Rafael at Statefarm, my bill went from about $600/month to $1200/month. For 2 months they have been telling me that they’re working with underwriting to fix this. But now they are telling me that even though this isn’t fixed yet, if it don’t pay the full $1200 for July (they told me to pay $600 last month, which I did), our insurance will be cancelled next week. Since I can’t reply to the response, I’m editing my review. Firstly, NOBODY has explained anything to me. Rafael refuses to take my calls and/or meet with me and nobody else can give me an answer. Secondly, there shouldn’t be any “balances”, since we have always paid the full amount due each month on time, except for July (refuse to pay an extra $600 in errors). I understand adding my son caused the 1 car to go up from $80/month to $240, but your “computer glitch” added him to the wrong car, causing the bill to increase by over $500/month, and even though you “fixed” it, you’re still charging me over $500 in “adjustments (which you’re calling a “balance” because of your error). I have been calling AND going in to the office at least twice a week, plus emailing, since the beginning of June and the only people willing to speak with me say they don’t know what the adjustments are for and they’re waiting for underwriting to get back to them. Nobody can tell me what’s going on, or fix it.
  • DN
    David Nichols
    Jan 30, 2025
    5.0
    I worked with Frank at the office for all my insurance needs and he provided great insight and service. Highly recommend this office.
  • RG
    robert Greene
    May 7, 2024
    5.0
    Professional and courteous.
  • TT
    Terrance
    Feb 10, 2023
    5.0
    I have had State Farm for auto and home for the past several years. Jahna Nixon has personally handled my account for the entirety of my time with State Farm, and has continuously provided expert knowledge and wonderful customer service throughout. Recently it came time to add a life insurance policy and Jahna took the time to explain all of my life options and helped me get the policy that worked best for me and made the entire process work seamlessly from start to finish. It made what could’ve been a stressful situation easy!

Frequently Asked Questions About Matthew J. Bub - State Farm Insurance Agent

What types of insurance does Matthew J. Bub - State Farm Insurance Agent offer?

They offer auto, home, renters, business, life, health & disability, pet, and property insurance.

What are the office hours for in-person visits to Matthew J. Bub - State Farm Insurance Agent?

The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.