Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance Agency
The mission of the Matthew J Bub State Farm team is to help others build strong foundations for their future, rebuild when necessary and contribute to a strong community. We provide guidance to individuals, families and businesses to help ensure their insurance and financial service needs are met. Like State Farm, customers’ needs determine our path.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Matthew J. Bub - State Farm Insurance Agent
385 Main St SOUTH, Southbury, CT
06488, United States
Hours
Reviews
4.7
29 reviews
5 stars
27
4 stars0
3 stars0
2 stars0
1 star
2
- DCDebi CarpenterJan 2, 20265.0Quick and easy!
- TITara IlicJul 25, 20251.0Due to a “computer glitch” admitted by Rafael at Statefarm, my bill went from about $600/month to $1200/month. For 2 months they have been telling me that they’re working with underwriting to fix this. But now they are telling me that even though this isn’t fixed yet, if it don’t pay the full $1200 for July (they told me to pay $600 last month, which I did), our insurance will be cancelled next week. Since I can’t reply to the response, I’m editing my review. Firstly, NOBODY has explained anything to me. Rafael refuses to take my calls and/or meet with me and nobody else can give me an answer. Secondly, there shouldn’t be any “balances”, since we have always paid the full amount due each month on time, except for July (refuse to pay an extra $600 in errors). I understand adding my son caused the 1 car to go up from $80/month to $240, but your “computer glitch” added him to the wrong car, causing the bill to increase by over $500/month, and even though you “fixed” it, you’re still charging me over $500 in “adjustments (which you’re calling a “balance” because of your error). I have been calling AND going in to the office at least twice a week, plus emailing, since the beginning of June and the only people willing to speak with me say they don’t know what the adjustments are for and they’re waiting for underwriting to get back to them. Nobody can tell me what’s going on, or fix it.
- MMMichael musanteDec 11, 20245.0They are great! Very professional
- MPMark PastorSep 13, 20235.0I know insurance doesn't SEEM exciting but I can tell you first hand... when you experience OUTSTANDING customer service...you notice! From the moment that Ashley picked up the phone when I called, she could not be more helpful. I explained what I needed and she said she would get back to me. By that afternoon, I had a quote for my business (as promised) from an understanding person who took the time to LISTEN! I applaud this agency for having someone like Ashley who has such a great attitude and makes you feel comfortable while getting all the info she needed. I am already contemplating bringing all my business to this office simply because of the incredible customer service from Ashley! Thank you for the 5 Star service!!
- HGHelen GarciaFeb 11, 20235.0Cynthia made insurance purchasing so easy. She thoroughly explained all of our options and was very helpful. We highly recommend this office for your insurance needs!
Frequently Asked Questions About Matthew J. Bub - State Farm Insurance Agent
What types of insurance does Matthew J. Bub - State Farm Insurance Agent offer?
They offer auto, home, renters, business, life, health & disability, pet, and property insurance.
What are the office hours for in-person visits to Matthew J. Bub - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.
Is customer service available outside of normal office hours?
Yes, customer service is available 24/7 online.
What languages are spoken by the staff at Matthew J. Bub - State Farm Insurance Agent?
They provide services in English and Spanish.
Where is Matthew J. Bub - State Farm Insurance Agent located?
The office is located at 385 Main St SOUTH, Suite 502, Southbury, CT 06488, USA.
Are appointments required to visit the insurance agency?
No, appointments are not required, but online appointments are offered.
What payment methods are accepted at Matthew J. Bub - State Farm Insurance Agent?
They accept American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
What nearby restaurants can I visit before or after my appointment?
You can visit Nardelli's Grinder Shoppe, DiPalma's Restaurant & Pizzeria, DiPalma's New York Pizza, or Dubl Twister ice cream shop.
Are there nearby real estate agents if I need housing advice in the area?
Yes, Jason Harris Realtor, Coldwell Banker Realty Southbury Regional Sales Center, and Clear Sky Land Pros are nearby real estate agents.
What nearby health services are available close to Matthew J. Bub - State Farm Insurance Agent?
Nearby health services include Naugatuck Valley Radiology Assoc, Associated Physicians, Quest Diagnostics, Comprehensive Health Care, Baum Braces dentist, and On The Mend Medical Supplies and Equipment.