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CO-675588 The Reeves Maddox State Farm team is proud to serve the Colorado Springs area with insurance and financial services. Contact our office today for an insurance review to see where we can help you get value on car insurance, auto insurance, and more. We would love the opportunity to earn your business.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
Location
Reeves Maddox - State Farm Insurance Agent
7615 Austin Bluffs Pkwy, Colorado Springs, CO
80920, United States
Hours
Reviews
4.8
199 reviews
5 stars
186
4 stars
3
3 stars2
2 stars0
1 star
8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of agents like Jessica, Sabrina, and James.
Responsiveness
The agency is noted for its quick response times and ability to address customer inquiries efficiently.
Professionalism
Agents demonstrated a high level of professionalism, providing thorough explanations and ensuring customers felt informed and comfortable with their insurance choices.
Cost Savings
Many customers reported significant savings on their insurance premiums after switching to this agency, highlighting the competitive rates offered.
Overall Satisfaction
Overall, customers expressed high satisfaction with their experiences, often recommending the agency to others and noting a sense of trust and care from the staff.
- CScourtney sanchez6 days ago5.0I had the pleasure of talking to Miss Jessica today!! Let me tell you she was the sweetest most professional person. She was able to help me fix an app problem along with processing payment and getting information put in correctly. Anytime I have to call I will be personally asking for her. She knows her stuff and has amazing Customer service.
- BHBlake Heimlich6 days ago5.0Jessica helped me get my policy updated in a matter of minutes! She was very knowledgeable and friendly. I’ve been insured with State Farm through the Reeves group for just over 2 years and it has been an excellent experience.
- JSJasmine SanchezNov 14, 20255.0I spoke with Jenna she was absolutely amazing and such a sweetheart. This was my first time getting car insurance so I was a little nervous, but she did an amazing job at explaining everything for me and taking the time to make sure I understood everything.
- LLLyssaNov 13, 20255.0Very helpful and knowledgeable!
- MMmelissa MabbsNov 12, 20255.0Sabrina has been wonderful every time I call no matter what my question is or what my issue or thing I need to change she is on top of it I never gets annoyed with me when I change my mind or ask the same question. Her kind words and warm personality makes me feel like a person and not a number.
Frequently Asked Questions About Reeves Maddox - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online at Reeves Maddox State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
How can I get in touch if I have questions about billing or payments?
Please contact your agent. Your agent's phone number and email are available on the details page of your bill.
What services are available on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
It typically covers towing your covered vehicle, delivery of gas, oil, battery, or tires, one-hour of locksmith services, and one-hour of mechanical labor for select services.
What are the office hours of Reeves Maddox - State Farm Insurance Agent?
The office is open Monday to Friday from 9:00 AM to 6:00 PM and closed on Saturdays and Sundays.
Does Reeves Maddox - State Farm Insurance Agent accept online appointments?
Yes, online appointments are offered, and onsite services are available without requiring appointments.
What payment methods does Reeves Maddox - State Farm Insurance Agent accept?
They accept cash and most major credit cards such as Visa, Mastercard, Discover, and American Express.
What types of insurance does Reeves Maddox State Farm offer?
They offer Auto, Life, Homeowners, Renters, Motorcycle, Property, Boat, Pet, and Business Insurance.
What nearby health and wellness services can I visit after my appointment?
Nearby health services include Cutarelli Vision (ophthalmologist), Alpine Chiropractic Clinic, Meliora Massage, The Headache Center, and Tai Ji Chinese Medicine & Acupuncture.
Which nearby financial and real estate services could complement my visit to Reeves Maddox State Farm?
You can visit Hogan Team Home Loans (mortgage broker), Edward Jones Financial Advisors, and Capital Title for financial and real estate needs.
Are there convenient nearby places for car-related needs when visiting State Farm?
Yes, nearby are AutoNation, AutoNation Dodge RAM Colorado Springs, Colorado Springs Dodge, and Brandon Wilke Your Jeep Sales Consultant for car sales and services, plus Circle K and Shell gas stations.