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CO-636650 Our mission is to help customers in Colorado, Arizona, Utah, and Kansas manage life’s risks, recover from the unexpected, and achieve their goals. We guide you in making informed decisions while protecting your income and assets through a thorough review of your risks and financial objectives. Though we hope you never need to file a claim, we ensure you understand how your coverage works if you do. We provide regular reviews and offer in-person, phone, or online appointments. Our approach is informative, not pushy, so you can choose what fits your needs. We’re here to safeguard what you have today while helping you build for tomorrow. Welcome to our agency!
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
- Free parking lotAvailable
Location
Matt Fitzpatrick - State Farm Insurance Agent
6660 Delmonico Dr, Colorado Springs, CO
80919, United States
Hours
Reviews
5.0
818 reviews
5 stars
806
4 stars1
3 stars2
2 stars2
1 star7
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the team for their exceptional customer service, noting their professionalism, responsiveness, and willingness to help.
Knowledgeable Staff
Many reviews highlighted the agents' expertise and ability to explain insurance options clearly, making clients feel informed and comfortable.
Efficiency
Clients appreciated the quick and efficient handling of their requests, with many noting how easy it was to update policies and get answers to their questions.
Cost Savings
Numerous customers reported significant savings on their insurance policies, often thanks to the agents' efforts to find the best deals.
Positive Experience
Overall, customers expressed high satisfaction with their experiences, often recommending the agency to others for its friendly and helpful service.
- GBGabriela B4 days ago5.0I had a great experience with my State Farm advisor, James Gordon. He took the time to review all of my policies, explained everything clearly, and patiently answered all of my questions. He also helped me make all the updates I needed. I truly appreciate his professionalism and support. Highly recommend!
- MBMeg B5 days ago5.0I had such a great experience in this office. Christion was so helpful and was very thorough during our meeting to sign up with State Farm. He even went out of his way to check on a great school district for our kiddos. We are so happy to have him and his team helping us.
- DBDustin Broyard6 days ago1.0Take this review for what it's worth as my experience with this office has definitely gone way south that what I've expected. When I was shopping for insurance (As I do every 6 months or so just to see what's out there) Matt pretty much approached me and made it clear that he was definitely the right choice. I've had NO issues whatsoever and dealing with Matt and his firm was far beyond my expectations. Fast forward to COVID/2020... Once COVID hit, that's when everything started to go down south. Rates were going up because "the price for parts were going up." I get it that due to business closures, parts were becoming harder and harder to get ahold of. It seemed like my policy kept increasing every time I paid them. I finally stopped after my trucks window was smashed in, the tools that I had in the back of my truck totaling over $2000 stolen and they told me to file a claim with my home insurance. These tools were for both work and my school to which I'm still paying off. I've also had a lady open her door hard, slammed it into my SUV, I had the camera footage and they told me that it'll have to be filed as collision to which my policy would've gone up dramatically. In the end, I was paying just under $1300 a month for 4 cars fully insured with mostly comprehensive (Windshield) claims. I started searching and I came across another company and dropped my price nearly half of what I was paying. Another kicker is when my wife and daughter flew back home, they've rented a car and parked at the hotel. They've tapped the wall to which it caused minor damages to the spoiler however, the rental car agency tried to slap every single dent and scrape on the car. In the end, our policy jumped up dramatically because of that issue. Not once did they listen to us as all they wanted was our money. A few days later, Matt called me and mentioned about the issue to which I've responded back to him that what he mentioned was false. I've also told him that if he really cared for his customers, he would've researched into the issue before spilling out some bogus reasons. The only thing that I have left with them is my life insurance and again, shopping around, only to receive a letter in the mail that they will help and transition my policy to which ever company told them. Initially, I wasn't going to write this review but I wanted to get my thoughts out before anyone else make a mistake. They will sweet talk you into going to them, once you're suckered in, they won't answer phone calls or will return your phone call as early as the next day.
- LCLisa CadoganNov 17, 20255.0Taryn Graf is absolutely incredible! She made everything so easy from setting up my life insurance and homeowners policy to getting my auto insurance in order. The entire office is professional, friendly, and went above and beyond to make sure I was taken care of. Highly recommend this team!
- AKAleksandar KremenovicNov 13, 20255.0I’ve had an excellent experience working with Justin Brame at State Farm. He’s knowledgeable, professional, and genuinely cares about finding the right coverage for your needs. Justin takes the time to explain everything clearly and makes the entire process smooth and stress free. Whether it’s car, home, or life insurance, he’s always quick to respond and ready to help with any questions. Highly recommend Justin to anyone looking for an insurance agent who truly goes above and beyond!
Frequently Asked Questions About Matt Fitzpatrick - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Matt Fitzpatrick - State Farm Insurance Agent?
No, you do not have to pay for a quote online. Free quotes are offered!
What payment methods are accepted at Matt Fitzpatrick - State Farm Insurance Agent?
They accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my billing and payment information online?
You can use the Digital Pay Payment Center link to log in with your User ID and password and access your billing and payment information.
What services does Matt Fitzpatrick - State Farm Insurance Agent provide?
They offer Auto, Life, Homeowners, Renters, Motorcycle, Property, Boat, Pet, and Business Insurance.
What are the office hours for Matt Fitzpatrick - State Farm Insurance Agent?
The office is open Monday through Friday from 8:30 AM to 5:00 PM and closed on weekends and certain holidays.
Does Matt Fitzpatrick - State Farm Insurance Agent offer services in languages other than English?
Yes, services are offered in both English and Spanish.
Is there wheelchair accessibility at Matt Fitzpatrick - State Farm Insurance Agent?
Yes, the office has wheelchair accessible entrance, parking, and seating.
Can I get a quote and manage my policy online with Matt Fitzpatrick - State Farm Insurance Agent?
Yes, you can get free quotes online and manage your policy including payments and coverage changes through their online system.
What nearby places can I visit when visiting Matt Fitzpatrick - State Farm Insurance Agent in Colorado Springs?
Nearby, you can enjoy places like Neveria Tere for gelato and smoothies, Papa John's Pizza and Domino's Pizza for a quick meal, and The Dessert Plug for ice cream and bakery treats.
Are there health and fitness options near Matt Fitzpatrick - State Farm Insurance Agent's location?
Yes, Results Kickboxing and Colorado Springs Martial Arts are nearby gyms you can visit before or after your insurance appointment.
How can nearby services like The UPS Store 2390 be useful when visiting Matt Fitzpatrick - State Farm Insurance Agent?
You can use The UPS Store 2390 for printing, shipping, and freight services related to your insurance documents or business needs while in the area.