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CO-178899 We at Kevin W Good's State Farm Agency devote our lives to helping our customers better understand their insurance and financial needs so they will know the products and services we can provide to protect their dreams, their assets and their lives. We have dedicated ourselves to learning and continually educating ourselves so that we can be the professionals our customers need, trust and deserve. We continually look for ways to be involved with and enhance the community in which we live and work. We pride ourselves on personal relationships, quality service and integrity. We would be honored to share our knowledge with you to help you make informed decisions as you manage the risks of everyday life. We are here for you!
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
- Free parking lotAvailable
Location
Kevin Good - State Farm Insurance Agent
11550 Ridgeline Drive, Colorado Springs, CO
80921, United States
Hours
Reviews
4.9
380 reviews
5 stars
367
4 stars
7
3 stars2
2 stars0
1 star4
What are people saying?
AI-generated from recent customer reviews
Customer Service
Agents are consistently praised for their professionalism, knowledge, and helpfulness, making the insurance process easy and stress-free.
Responsiveness
Customers appreciate the quick and thorough responses from agents, often highlighting their ability to address questions and concerns promptly.
Knowledge and Expertise
Many reviews commend agents for their detailed understanding of insurance policies and their ability to explain options clearly.
Personalized Experience
Clients feel valued and supported, noting the personalized attention they receive, which enhances their overall satisfaction with the agency.
Savings and Value
Numerous customers report significant savings on their insurance premiums, often due to agents' efforts to find the best coverage options.
- CVCath Vana1 day ago5.0I had a great experience with Lexi. She worked over the course of several days to get my all-new insurance package set up, and I’m very satisfied with the new policies and with Lexi’s dedication.
- SPScott Peterson4 days ago5.0We met with Kevin Whitelaw today. We have been customers of State Farm (just recently with the Good Agency) for approximately 12 years and today was the first time we have had a sit down meeting to go over our home and auto insurance step by step. Kevin has thankfully been persistent in us updating all of our policies and he has been very proactive in us setting a firm date to ensure we had the best of coverages. While our meeting was lengthy we left feeling confident in the agency and knowing everyone there wanted to ensure we had a positive experience and that we left knowing we had the best coverage. Thanks to Mr. Good and Kevin Whitelaw for doing a great job. This was the best “insurance” meeting we have ever had, great job.
- CBclint brownOct 31, 20255.0Toby was one of the most professional and courteous Person I’ve talked to on the phone in a long time answered all my questions even when I asked twice and didn’t understand the first time and never got frustrated thanks
- PBPeter BarkerOct 31, 20255.0Toby was absolutely fantastic! She made everything quick, easy, and stress-free. Her professionalism and friendly attitude made me feel confident I was getting the best coverage possible. Highly recommend Toby and the entire Kevin Good State Farm team!
- CCCarrieOct 29, 20255.0My State Farm agent Lexie Otwell was absolutely amazing! She went above and beyond to answer all my questions, explain my options clearly, and make sure I had the best coverage for my needs. Her professionalism and genuine care made the whole process easy and stress-free. Highly recommend!
Frequently Asked Questions About Kevin Good - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Kevin Good - State Farm Insurance Agent?
No, you do not have to pay for a quote online. Free quotes are offered.
What payment methods are accepted by Kevin Good - State Farm Insurance Agent?
They accept cash and most major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
Use the Digital Pay Payment Center link to log in with your User ID and password to view your billing and payment information.
What services are offered by Kevin Good - State Farm Insurance Agent?
They offer insurance and financial services including auto, homeowners, life, renters, and business insurance.
What are the operating hours of Kevin Good - State Farm Insurance Agent?
The agency is open Monday through Friday from 9:00 AM to 1:00 PM and 2:00 PM to 5:00 PM, and closed on weekends and holidays.
Is the office wheelchair accessible and does it have parking?
Yes, the office has a wheelchair accessible entrance and offers free onsite parking.
Can I manage my insurance via the mobile app?
Yes, the State Farm mobile app lets you manage your insurance and banking accounts, get roadside assistance, file claims, and more.
What nearby places can I visit before or after visiting Kevin Good - State Farm Insurance Agent?
You can visit Lokal Coffee for a coffee break, Something New Boutique Bridal & Formal Wear for bridal shopping, or Ridgeline Family Dentistry for dental care nearby.
Is there a pediatric clinic near Kevin Good - State Farm Insurance Agent?
Yes, Sanctuary Pediatrics is located nearby, providing convenient healthcare options for children.
Where can I find beauty and wellness services near Kevin Good - State Farm Insurance Agent?
Nearby options include Her Nova Glow, Luxus Aesthetics + Wellness, Ridgeline Nails, The BRIO Salon, and Montage Salon - Ridgeline.