Business Details
About
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CO-487333 It is Drake Good's State Farm Office's ambition to positively touch the lives of each customer and those around us. We want to build a personal relationship with you. It is our goal to not only insure what is most dear to you, but to also guide you on how to do so for years to come. We know our normal lives have changed, but we are still here for you. Now in new and improved ways!
Details
- Requires appointmentAvailable
- Online appointmentsAvailable
- Onsite servicesAvailable
- Free parking lotAvailable
Location
Drake Good - State Farm Insurance Agent
11550 Ridgeline Drive, Colorado Springs, CO
80921, United States
Hours
Reviews
4.9
451 reviews
5 stars
435
4 stars5
3 stars0
2 stars0
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and helpful service provided by agents like Angel, Ginny, and Cassidy.
Competitive Pricing
Many reviews highlighted the agency's ability to offer lower rates and better coverage compared to previous insurers.
Personalized Attention
Clients appreciated the personalized approach, with agents taking time to understand their needs and provide tailored solutions.
Communication
The team was noted for their clear communication and responsiveness, making clients feel valued and informed.
Billing Issues
Some customers reported frustrations with billing discrepancies and lack of communication regarding changes in quotes.
- KBKendal BriscoeNov 12, 20255.0Loved Ms. Angel with this agency!! She listened to my concerns and helped me get exactly what I needed as a new car owner. State Farm has always been my go-to, but by far this has been my best experience!
- LDLinda DavisOct 31, 20255.0I have been dealing with Angel and she has given me amazing service and answered all of my questions and concerns! Glad I switched!
- JSJason SebringOct 31, 20255.0I asked Sam to help me with a surety bond, which I knew nothing about. She did all the research for me and got it going.
- SGSean GrahamOct 22, 20255.0I worked with Cassidy who was very much a pleasure to talk with and work through adding my significant other onto my policy with their vehicle. She explained everything in detail, and I truly felt valued and respected.
- AOAmanda OlaesOct 10, 20255.0I’m impressed. Angel was able to get me a significantly lower auto rate than what I was previously paying at Progressive (and even Country Financial prior to that). She was clear, concise, knowledgeable and very friendly. I’m always so thankful when people are kind and helpful. 10/10 highly recommend this State Farm as your insurance agency!! 😊
Frequently Asked Questions About Drake Good - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online at Drake Good - State Farm Insurance Agent?
No, you do not have to pay for a quote online. Drake Good - State Farm offers free quotes.
Who should I contact if I have questions about billing or payments?
Please contact your agent. Your agent's phone number and email are available on the details page of your bill.
What services can I manage using the State Farm mobile app?
You can manage your insurance and banking accounts, get roadside assistance, file claims, and more through the mobile app.
What is the coverage of the Emergency Roadside Service?
Emergency Roadside Service typically covers towing to the nearest repair facility, delivery of gas, oil, battery, or tires, one hour of locksmith services, and one hour of mechanical labor for select services.
What are the operating hours of Drake Good - State Farm Insurance Agent?
Monday to Thursday, 9 AM to 1 PM and 2 PM to 5 PM; Friday, 9 AM to 1 PM and 2 PM to 4 PM; closed on Saturdays and Sundays.
Does Drake Good - State Farm Insurance Agent offer wheelchair accessible entrances and onsite parking?
Yes, the office has a wheelchair accessible entrance and offers free onsite parking.
Can I schedule an appointment online and is it required?
Yes, online appointments are offered, and appointments are required for visits.
What forms of payment are accepted at this insurance office?
They accept cash, American Express, Discover, Mastercard, and Visa credit cards.
What nearby wellness and beauty options are available around Drake Good - State Farm Insurance Agent?
Nearby you can visit Luxus Aesthetics + Wellness, Her Nova Glow, Ridgeline Nails, Montage Corporation, Aveda Hair Salon, and The BRIO Salon for various beauty and wellness services.
Are there dining options close to Drake Good - State Farm Insurance Agent?
Yes, nearby dining options include Ivy’s Chinese Cafe, Shri Ganesh Indian Restaurant, Toastique health food restaurant, and Loyal Coffee cafe.
What medical and pet services are available near the insurance office?
Nearby medical and pet services include Sanctuary Pediatrics, Ridgeline Family Dentistry, Timberview Animal Hospital, and Bergamo Vision optometrist.