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CO-493711 Our office has a commitment to provide you with remarkable customer service and insurance knowledge. Our team's focus is to provide an assortment of insurance products and services in the Colorado Springs Community. From auto insurance to home insurance, our team is dedicated to assist you with all of your insurance needs.
Location
Chris Sutherland - State Farm Insurance Agent
8320 Razorback Rd, Colorado Springs, CO
80920, United States
Hours
Reviews
4.8
577 reviews
5 stars
543
4 stars
11
3 stars3
2 stars2
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Agents are consistently praised for their helpfulness, knowledge, and professionalism, making the insurance process smooth and stress-free.
Cost Savings
Many customers reported significant savings on their insurance premiums, often highlighting the agents' efforts to find the best rates and discounts.
Efficiency
The process of setting up policies and switching insurance providers is frequently described as quick and easy, with agents providing clear guidance throughout.
Team Support
Customers appreciate the teamwork among agents, with multiple staff members collaborating to resolve issues and provide timely assistance.
Positive Experience
Overall, customers express high satisfaction with their experiences, recommending the agency and its agents for their attentive service and effective solutions.
- LWLuke Walker4 days ago5.0Will was a great help walking me thru the transition of our auto and homeowners to state farm. His explanations of the options were thorough and he modeled several different coverages for me before we landed on the final.
- UOUrias OchoaNov 17, 20255.0Will is hands-down the best insurance agent I’ve ever worked with. He had all my information ready. Quickest insurance interaction I've had in years. Will is super responsive, knowledgeable, and genuinely cares about his clients. He truly goes above and beyond. If you need an insurance agent, Will is the guy!
- DRDevante RuffinNov 17, 20255.0Got help from Natalie Dunn with the renewal of my policy. She was extremely patient and helped gather more info to get me to renew. I appreciate your time!
- DCDulce CantuNov 12, 20255.0Sophia was wonderful help when trying to apply for my discount. I work crazy hours and am not always able to pick up the phone. She was super communicative and quick responsive when needed through email.
- JZJay ZoellerNov 11, 20255.0Sophia at Chris Sutherland State Farm and the entire team are amazing! They were very knowledgeable, professional and a pleasure to work with. I came in to receive an insurance quote for my family and walked out as a new State Farm customer! Thank you Sophia!
Frequently Asked Questions About Chris Sutherland - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online at Chris Sutherland - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
Who should I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent’s phone number and email are available on the details page of your bill.
What services can I manage using the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover through this agency?
Emergency Roadside Service will typically cover towing, delivery of gas, oil, battery or tires, one-hour of locksmith services, and one-hour of mechanical labor for select services.
What are the office hours for Chris Sutherland - State Farm Insurance Agent?
The office is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 4:00 PM, and closed on weekends and major holidays.
What payment methods are accepted at Chris Sutherland - State Farm Insurance Agent?
They accept cash, American Express, Discover, Mastercard, and Visa.
Can I purchase a State Farm insurance policy online at Chris Sutherland Agency?
Typically, you can purchase a policy online at the end of the quote process. If not, please contact your selected agent or Customer Care.
Which nearby places can I visit after meeting with Chris Sutherland - State Farm Insurance Agent?
You can enjoy nearby dining options like Schlotzsky's sandwich shop, Armadillo Club restaurant, or Cinnabon bakery, perfect for grabbing a bite before or after your visit.
Are there convenient services near Chris Sutherland - State Farm Insurance Agent for vehicle care?
Yes, Super Star Car Wash offers car washing and auto detailing services nearby, and Lakeside Auto Brokers provides automotive repair, which can be helpful if you need vehicle services during your visit.
What nearby accommodations are available for clients visiting from out of town?
Nearby hotels such as Motel 6, Red Roof Inn, Howard Johnson Colorado Springs, and Drury Inn - Pikes Peak provide convenient lodging options for visitors.