Business Details
About
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CO-349916 Our Mission is to exceed our State Farm customer's expectations in providing service to their individual insurance and financial services needs. We keep current on the latest resources to provide the right product at the right time. We value diversity and openness in helping our State Farm customers and team.
Location
Eddie Olivas - State Farm Insurance Agent
27 S 4th Avenue, Brighton, CO
80601, United States
Hours
Reviews
4.8
146 reviews
5 stars
135
4 stars
4
3 stars0
2 stars0
1 star
7
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful nature of the staff, particularly highlighting agents like Bianca, Cristian, and Eddie for their professionalism and responsiveness.
Knowledge and Support
Customers appreciated the agents' knowledge and ability to explain insurance options clearly, making the process easier and more understandable.
Mixed Experiences
While many reviews were positive, some customers reported issues with communication and follow-up, indicating a need for improvement in responsiveness.
Recommendations
Numerous customers expressed their willingness to recommend the agency to friends and family, citing positive experiences with the service provided.
Bilingual Support
Several reviews noted the availability of Spanish-speaking staff, which enhanced the customer experience for Spanish-speaking clients.
- HRhatty ruelasNov 17, 20255.0Gracias Bianca por su ayuda
- MGMartin GarciaNov 13, 20255.0Recently change to State Farm and Cristian was an amazing help. He answered all of our questions and made it really easy to switch over
- MFMarilyn FingerlinAug 27, 20255.0We have had State Farm for years. They continue to have great service and competitive rates!
- TTTired of All thisAug 22, 20255.0I’ve been with State Farm since 1980 and they’ve been with me in 4 different states. I’ve always felt they treated me fairly. I can tell you that one time I got caught between a property mgt group that tried to bill me for their own defective equipment that cause damage to my truck and the commercial garage door. I get upset just thinking about what they tried to do to me but I had pictures, witnesses, and even a statement from the property’s maintenance company. They didn’t have to but State Farm took up the case on my behalf. I will never forget that. And the service has always been top notch. They give me options and suggestions based on my needs and their offices are local so I can easily talk to someone when needed. I like State Farm.
- JMJorge MendezJul 10, 20255.0I had an outstanding experience with Bianca Hernandez at State Farm. Her professionalism, responsiveness, and attention to detail made navigating my insurance needs seamless. Bianca took the time to explain my options clearly, ensuring I felt confident in my decisions. Her friendly demeanor and dedication to customer satisfaction truly set her apart. I highly recommend Bianca for anyone seeking exceptional customer service!
Frequently Asked Questions About Eddie Olivas - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Eddie Olivas - State Farm Insurance Agent?
No, you do not have to pay for a quote online. Free quotes are offered.
What payment methods are accepted by Eddie Olivas - State Farm Insurance Agent?
They accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
Use the Digital Pay Payment Center link. Enter your User ID and password to login and access billing and payment information.
What services can I manage using the State Farm mobile app?
You can manage your insurance and banking accounts, get roadside assistance, file claims, and more through the app.
What does the Emergency Roadside Service from Eddie Olivas cover?
It covers towing to the nearest repair facility, delivery of gas, oil, battery or tires, one hour of locksmith services, and one hour of mechanical labor for select services.
What are the office hours of Eddie Olivas - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
How can the nearby Downtown Main Martini Bar & Grille enhance my visit to the insurance agency?
You can enjoy a meal or drink at Downtown Main Martini Bar & Grille before or after your visit to Eddie Olivas - State Farm Insurance Agent for a pleasant local experience.
Where is the closest tattoo and piercing studio near Eddie Olivas - State Farm Insurance Agent?
Working Class INK, a tattoo and piercing studio, is located nearby if you are interested in beauty and spa services.
Are there any nearby automotive services near the State Farm office?
Yes, nearby services include Apex Mobile Fleet Service for truck repair and Total Car Care for automotive repair and parts, which might be useful.
What languages are spoken at Eddie Olivas - State Farm Insurance Agent?
The office offers services in both English and Spanish to accommodate a diverse client base.