Business Details
About
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CA-0F17213 Our mission is to become your first choice for all of your insurance needs by establishing a personal relationship with you and helping you understand the risk you face every day. We focus on Auto Insurance, Home Insurance, Renter's Insurance, Life Insurance, and Business/Commercial Insurance throughout the Compton, CA area including Downey, Paramount, Huntington Park, and Bellflower, CA. When the unfortunate incidents occur we pledge to there to assist you-through the good and the bad.
Location
Reina Mendoza - State Farm Insurance Agent
8015 Long Beach Blvd, South Gate, CA
90280, United States
Hours
Reviews
4.9
491 reviews
5 stars
475
4 stars7
3 stars1
2 stars0
1 star
8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, professional, and helpful nature of the staff, particularly highlighting agents like Angel, Andrea, and Adriana for their clear communication and support.
Efficiency
Many reviews noted the quick and smooth process for obtaining quotes and handling claims, with several customers expressing satisfaction with the promptness of service.
Knowledgeability
Agents were frequently described as knowledgeable and able to explain insurance options clearly, helping customers feel confident in their decisions.
Overall Satisfaction
The majority of feedback reflected high levels of customer satisfaction, with many recommending the office to others for their insurance needs.
- JGJavier Gutierrez5 days ago5.0Adriana was super knowledgeable and so patient throughout the whole process she helped me with both my life and auto insurance broke everything down in a way that was easy to understand and made sure I got the coverage that fits my situation I really appreciate her help definitely recommend.
- EVElmer Villatoro5 days ago5.0Andrea was great. She took her time with me and explained how the life insurance works in a very clear and detailed way. I actually enjoyed our call — she made everything easy to understand and didn’t rush through anything. Really appreciate the help. Great job, Andrea!
- VMVANESSA MALDONADO6 days ago5.0I’m very happy for the service of Susan she helps me to get my insurance for my new car and she explained everything that you need to know, thanks so much Susan for you helping
- ATAlhondra TopeteOct 30, 20255.0I had an excellent experience working with Evalinda Romero at State Farm. She is extremely knowledgeable, professional, and genuinely cares about her clients. Evalinda went above and beyond to ensure I understood all my coverage options and helped me find the best policy for my needs. Her communication is outstanding, she’s always quick to respond, patient with questions, and clear in her explanations. It’s rare to find someone so dedicated and trustworthy in this industry. I truly appreciate her commitment to great customer service and highly recommend Evalinda to anyone looking for reliable insurance support.
- JPJordan PerezOct 23, 20255.0Sarah is an amazing agent to work with, she is always on top of everything always responds quick as possible. Even when she’s not working she takes her own personal time to answer questions or concerns I have about my policy. She works on the clock and off the clock for her clients and I really appreciate that so much. If you don’t understand the information she makes sure to break it down or explain it in a more clear and understandable way. She’s an amazing agent and which is the reason why I work with State Farm because of her, never had an agent that takes her job seriously, on and off the clock.
Frequently Asked Questions About Reina Mendoza - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Reina Mendoza - State Farm Insurance Agent?
No, you do not have to pay for a quote online. Free quotes are offered.
What payment methods are accepted?
They accept cash and most major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
You can use the Digital Pay Payment Center link, enter your User ID and password to log in and view your billing and payment information.
Who should I contact if I have questions about billing or payments?
Please contact your agent. The agent's phone number and email are available on the details page of your bill.
What services can I manage on the State Farm mobile app?
The app allows you to manage your insurance and banking accounts, get roadside assistance, file claims, and more.
What does Emergency Roadside Service cover through this State Farm agent?
It covers towing to the nearest repair facility, delivery of gas, oil, battery, or tires, locksmith services, and mechanical labor for select services.
What are the business hours of Reina Mendoza - State Farm Insurance Agent?
Monday to Thursday from 9:00 AM to 6:00 PM, Friday from 9:00 AM to 5:00 PM, and Saturday from 10:00 AM to 2:00 PM. The office is closed on Sundays and certain holidays.
Does Reina Mendoza - State Farm Insurance Agent offer services in languages other than English?
Yes, services are offered in both English and Spanish.
What nearby places can I visit before or after visiting the insurance office?
You can visit El Cielito Café for coffee or a meal, Candy's Closet Boutique for shopping, or take a trip to Knott's Berry Farm amusement park for entertainment.
How can nearby locations like Peoples Immigration Community Center help me as a customer?
Peoples Immigration Community Center is a nearby place offering community services and recreational activities, providing useful resources and support for local residents.
Are there convenient food options near Reina Mendoza - State Farm Insurance Agent?
Yes, nearby restaurants include El Cielito Café, Burger King, Dirty South Soulfood, and China Gate, offering a variety of dining choices.