Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance Service
CA-0H06674
Our mission is to continue to serve Southern California and surrounding communities of South Gate, Downey, Huntington Park, Lynwood, Compton, Los Angeles and Orange County. We provide Auto, Life, Home, Renters, to our State Farm customers. We strive to be the premier insurance office in the area with customer service as our focus
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
Location
Chelly Gonzalez - State Farm Insurance Agent
4149 Tweedy Blvd, South Gate, CA
90280, United States
Hours
Reviews
5.0
428 reviews
5 stars
422
4 stars2
3 stars1
2 stars1
1 star2
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the agents for their friendliness, attentiveness, and professionalism, particularly highlighting Rebeca, Martha, and Mayra for their exceptional service.
Knowledge and Support
Many reviews noted the agents' ability to explain insurance options clearly and thoroughly, helping customers understand their policies and make informed decisions.
Positive Experience
Overall, customers expressed high satisfaction with their experiences at the agency, often mentioning a welcoming atmosphere and the agents' willingness to go above and beyond.
Value for Money
Several customers reported saving money on their insurance policies and appreciated the competitive rates offered by the agency.
Long-term Relationships
Many customers have been with the agency for years, indicating strong loyalty and trust in the agents and their services.
- GAGabriela AlvarengaNov 10, 20255.0I called State Farm today to make my monthly insurance payment, which is usually a quick, routine thing to do. However, I had the pleasure of speaking with Rebeca, and she truly made the experience great. Rebeca was immediately friendly and upbeat. She didn't just process the transaction, she was incredibly warm and personable, making a simple payment interaction feel genuinely pleasant. She handled my payment details quickly and efficiently, confirming everything clearly. What stood out the most was her demeanor. She was so cheerful and patient, it's rare to encounter someone with her energy and politeness when handling something a bill payment. Rebeca is a perfect example of what great customer service should be. She deserves high praise for her professionalism and cheerful personality.
- BBBM_319Nov 10, 20255.0If you want amazing customer service and great prices on insurance this location has your back!! I have never been treated so amazing and kind with customer service Zarahi! Is an awesome representative!!! One of the best!!! I highly recommend her!! She walked and talked me down everything I need to know and wanted to hear about car insurance and life insurance very talkative and great honest personality I am so satisfied I moved and switched to State Farm I’ll be recommending State Farm specifically this location to all my friends and family thank you Zarahi!! You need a bonus!!! You’re the best!!
- MVMisael VanegasNov 4, 20255.0La señorita zarahi es un agente muy amables muy amigable con mucha experiencia en aseguransa y ago uber la señorita zarahi me ayuda en todo lo que nesesito en aseguransa gracias por todo 1,000 estrellas 🌟 ✨️
- JAJavier AranaOct 29, 20255.0Estoy muy contento y agusto aquí con esta agencia. Estoy asegurado desde el año 2014 y Martha siempre ha sido muy amable y me hace entender mis pólizas con facilidad. Me acaba de aprobar para una tarjeta de crédito. Me encanta que voy a poner dinero en mi bolso, y ella siempre hallando la manera de beneficios al cliente. Estoy más que feliz aquí. Muy recomendado.
- ASAlvaro SuarezOct 22, 20255.0I’ve been working with Martha for years, and I couldn’t be happier with her service. She first helped me open my first credit card back when I was a college student, and ever since then she’s been incredibly helpful, professional, and kind. She also set up insurance for both me and my family’s cars, making the whole process smooth and stress free!! She always takes the time to explain everything clearly and makes sure we’re getting the best coverage and rates. I really appreciate how reliable and caring she is and I highly recommend her to anyone looking for an insurance agent who truly goes above and beyond!
Frequently Asked Questions About Chelly Gonzalez - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Chelly Gonzalez - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods are accepted at Chelly Gonzalez - State Farm Insurance Agent?
We accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
How can I access my billing and payment information online?
You can access your billing and payment information through the Digital Pay Payment Center by logging in with your User ID and password.
Who should I contact if I have questions about billing or payments?
Please contact your agent. Their phone number and email are available on the details page of your bill.
What services are available on the State Farm mobile app?
The mobile app allows you to manage your insurance and banking accounts, get roadside assistance, file claims, and more.
What does Emergency Roadside Service cover?
It covers towing to the nearest repair facility, delivery of gas, oil, battery or tires, one hour of locksmith services, and one hour of mechanical labor for select services.
Can I purchase a policy online through Chelly Gonzalez - State Farm Insurance Agent?
Typically, you can purchase a policy online at the end of the quote process. If not, please reach out to your selected agent or Customer Care.
What are the office hours for Chelly Gonzalez - State Farm Insurance Agent?
Monday through Friday, 9:00 AM to 5:30 PM; Saturday, 10:00 AM to 1:30 PM; closed on Sundays and major holidays.
Which nearby places can I visit before or after meeting with Chelly Gonzalez - State Farm Insurance Agent?
Nearby places include La Favorita Bakery for fresh baked goods, La Taquiza De Don Chuy for Mexican food, and Dollar Club for discount shopping.
Where can I find financial services near Chelly Gonzalez - State Farm Insurance Agent?
You can visit E Money Express 1 and Coinme, both offering financial services including ATMs and currency exchange nearby.
Are there any healthcare services close to Chelly Gonzalez - State Farm Insurance Agent?
Yes, nearby healthcare options include Dr. Celerina Medina's family practice, Clinica Medina public health clinic, and West Coast Dental of South Gate.