Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
CA-0H06674
Our mission is to continue to serve Southern California and surrounding communities of South Gate, Downey, Huntington Park, Lynwood, Compton, Los Angeles and Orange County. We provide Auto, Life, Home, Renters, to our State Farm customers. We strive to be the premier insurance office in the area with customer service as our focus
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
Location
Chelly Gonzalez - State Farm Insurance Agent
4149 Tweedy Blvd, South Gate, CA
90280, United States
Hours
Reviews
5.0
454 reviews
5 stars
448
4 stars2
3 stars1
2 stars1
1 star2
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, helpful, and professional service provided by agents, particularly highlighting individuals like Martha, Rebeca, and Zarahi.
Knowledge and Support
Many reviews noted the agents' expertise and ability to explain insurance options clearly, making complex information easy to understand.
Positive Environment
The office atmosphere was described as welcoming and warm, with staff offering refreshments and creating a pleasant experience for customers.
Long-term Relationships
Several customers mentioned their long-term loyalty to the agency, expressing satisfaction with the ongoing support and service they receive.
- LALaura Ayala4 days ago5.0Muy buen servicio por Zarahi, me explican muy bien todo lo que necesito saber, me siento como en familia.
- JCJuana Carrera4 days ago5.0Thank you to all the StateFarm lovely representatives for the upmost professional customer service. I have nothing but good and grateful comments. Unfortunately we have experienced car theft and a car collision and State Farm walked us through step by step. All for our benefit. Again their professional and friendly follow up on my concerns are so appreciated. Always looking out for what is best for us. Happy New Year and lets set new goals with State Farm!!
- EFEvaristo FloresJan 3, 20265.0Gracias a la aseguranza estoy contento por sus precios bajos! Gracias Zarahi por su atencion Al cliente
- BABella AmayaDec 30, 20255.0I love this office because they're like my family. Whenever I call them, they always answer all my questions. We've been with Chellis for years, and every time I call, they answer. All the girls are kind and treat me with respect.
- AOAlejandro OrtizDec 18, 20255.0Last year my car insurance left California. I had to buy a new policy insurance. I walked in Chelly Gonzales' State Farm office on Twydee Blvd in South Gate. I was greeted and welcome with a warm smile by the whole team. I'm fluent in English but I like to do business in Spanish. Marta helped me to purchase my new car insurance with such professional knowledge of the business. I left happy this office with a competitive price on the market. Am I disappointed? No. Last month a drunk driver crashed my car. The very next day Marta called me to check I I was okay after the accident because the other driver was blaming on me the car crashed. Since that moment on, the State Farm claims team and Marta, helped me through the whole process Last
Frequently Asked Questions About Chelly Gonzalez - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Chelly Gonzalez - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods are accepted at Chelly Gonzalez - State Farm Insurance Agent?
We accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
How can I access my billing and payment information online?
You can access your billing and payment information through the Digital Pay Payment Center by logging in with your User ID and password.
Who should I contact if I have questions about billing or payments?
Please contact your agent. Their phone number and email are available on the details page of your bill.
What services are available on the State Farm mobile app?
The mobile app allows you to manage your insurance and banking accounts, get roadside assistance, file claims, and more.
What does Emergency Roadside Service cover?
It covers towing to the nearest repair facility, delivery of gas, oil, battery or tires, one hour of locksmith services, and one hour of mechanical labor for select services.
Can I purchase a policy online through Chelly Gonzalez - State Farm Insurance Agent?
Typically, you can purchase a policy online at the end of the quote process. If not, please reach out to your selected agent or Customer Care.
What are the office hours for Chelly Gonzalez - State Farm Insurance Agent?
Monday through Friday, 9:00 AM to 5:30 PM; Saturday, 10:00 AM to 1:30 PM; closed on Sundays and major holidays.
Which nearby places can I visit before or after meeting with Chelly Gonzalez - State Farm Insurance Agent?
Nearby places include La Favorita Bakery for fresh baked goods, La Taquiza De Don Chuy for Mexican food, and Dollar Club for discount shopping.
Where can I find financial services near Chelly Gonzalez - State Farm Insurance Agent?
You can visit E Money Express 1 and Coinme, both offering financial services including ATMs and currency exchange nearby.
Are there any healthcare services close to Chelly Gonzalez - State Farm Insurance Agent?
Yes, nearby healthcare options include Dr. Celerina Medina's family practice, Clinica Medina public health clinic, and West Coast Dental of South Gate.