Business Details
About
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CA-0K73260 Our mission is to assist those we work with so that they can make sound financial decision for themselves and those that count on them.
Details
- Online appointmentsAvailable
- Onsite servicesAvailable
Location
Trevor Lam - State Farm Insurance Agent
851 Irwin Street, San Rafael, CA
94901, United States
Hours
Reviews
5.0
257 reviews
5 stars
253
4 stars3
3 stars1
2 stars0
1 star0
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, helpful, and professional service provided by the staff, particularly highlighting Anissa, Shawn, and Eve for their exceptional support.
Knowledgeable Staff
Many reviews noted the agents' extensive knowledge and ability to explain insurance options clearly, making the process easier for clients.
Prompt Responses
The team was frequently commended for their quick response times and efficient handling of inquiries and claims.
Personalized Experience
Clients appreciated the personalized attention they received, often mentioning the familiarity and ongoing relationships with the agents.
Overall Satisfaction
Overall, customers expressed high satisfaction with their experiences, recommending the agency for its excellent service and support.
- NNNguyen Ngo4 days ago5.0Julia is very professional and help me save a lot for car insurance.
- KDKatayoun Djafarzadeh4 days ago5.0I was recently searching for a new auto insurance to get a better deal, I consulted with Julia and she was very informative, gave us very useful information and she spent so much time helping us and eventually I decided to get their insurance which gave me a very good deal. I'm very satisfied with the package I got, I really appreciate it.
- TGTed GNov 10, 20255.0Simply excellent service. Responsive, thorough and professional.
- ASAngie SalinasOct 31, 20255.0Anissa was a pleasure to speak to as always, and the team has always taken great care of my policies!
- SCSue COct 25, 20255.0We made some changes to multiple policies we have with State Farm, and the team was so helpful. Shawn provided us with multiple options and helped us make the decisions needed. Thanks everyone!
Frequently Asked Questions About Trevor Lam - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for an online insurance quote from Trevor Lam - State Farm Insurance Agent?
No, you do not have to pay for a quote online. Free quotes are offered.
What payment methods are accepted at Trevor Lam - State Farm Insurance Agent?
They accept cash and most major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
You can use the Digital Pay Payment Center link to log in with your User ID and password to view your billing and payment details.
Who should I contact if I have questions about billing or payments?
Please contact your agent; their phone number and email are available on the details page of your bill.
What services are offered by Trevor Lam - State Farm Insurance Agent?
They offer insurance and financial services including auto, homeowners, life, renters, and business insurance.
What are the office hours for Trevor Lam - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Can I make an appointment online or access onsite services at Trevor Lam - State Farm Insurance Agent?
Yes, online appointments are available and onsite services are offered.
What nearby real estate agents or services can I consult when visiting Trevor Lam - State Farm Insurance Agent?
Nearby real estate agents include Jim Land Realtor, Jeff Paul Real Estate Info Page, Bob Donlan Team, and Berkshire Hathaway HomeServices Drysdale Properties, which can be helpful if you're buying or selling a home and need insurance coverage.
Are there nearby financial or banking services near Trevor Lam - State Farm Insurance Agent?
Yes, nearby financial services include Tamalpais Bank, Howard Foster and Company, Callahan Financial Planning Company, and Kevin O’Keefe | Welcome Home Funding, which can assist with financial planning alongside your insurance needs.
What local dining options are close to Trevor Lam - State Farm Insurance Agent?
Royal Thai Restaurant nearby offers Thai and vegetarian cuisine, great for a meal before or after your visit.