I make it my mission for me and my team to provide remarkable customer service. We are available to help 24/7 to help you manage the risks of everyday life, recover from the unexpected, and realize your dreams. Whether you are relocating to the San Rafael, CA area or a lifelong resident we look forward to assisting you and your family or your small business. Call me today for a free quote on your auto insurance, home insurance, life insurance or small business.
Customers consistently praised the staff for being friendly, helpful, and responsive, with many highlighting specific agents like Brittany, Leah, and Meghan for their professionalism and support.
Knowledge and Expertise
The team is recognized for their thorough understanding of insurance policies, providing detailed explanations and tailored recommendations to meet clients' needs.
Communication
Clients appreciated the clear and open communication, with many noting that the agents took the time to ensure they understood their coverage options without feeling pressured.
Long-term Relationships
Many reviews reflect long-standing relationships with the agency, indicating high customer loyalty and satisfaction over many years.
Mixed Experiences
While most feedback is positive, a few customers expressed dissatisfaction with specific issues, such as miscommunication regarding policy details and premium increases.
CA
Chelci Alvarez
3 days ago
5.0
I had an amazing experience working with Karol. She is incredibly knowledgeable, friendly, patient, and genuinely kind. She took the time to explain everything clearly and made sure I understood all my options. It’s rare to find someone who truly cares about helping their clients, but she goes above and beyond. I highly recommend her to anyone looking for a trustworthy and reliable insurance professional!
JP
Jeannie Jarnot & Carlos Paz
4 days ago
5.0
I highly recommend Brittany and her team. They are so caring and detailed in their approach, plus super friendly. Great agents and people - and very trustworthy.
BM
b M
Nov 9, 2025
5.0
Received great customer service from Meghan, we had a long conversation about coverages and she addressed all of my concerns.
SF
Sarah France
Nov 7, 2025
5.0
Meghan Lingar was the friendliest , most understanding person I have encountered in my insurance journey , please let her know how much she was appreciated in our search. I highly recommend her !!
CH
Cameron Hammons
Nov 7, 2025
5.0
Meghan was incredibly helpful and understanding when I needed help with making sense of the terms of my policy. It’s nice to speak to a person that makes you feel like you matter and not just try to push a sale on you. I can’t express enough how amazing she is and I would recommend everyone I know to her.