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CA-0C75550 Here at Bal Claire State Farm Insurance, our mission is to help our State Farm customers manage the risks of everyday life, including auto, home, and life insurance, allowing them to recover from the unexpected and pursue their dreams with confidence. We are dedicated to providing exceptional insurance and financial services for our customers' individual needs. Stop by our office in San Rafael, CA for a free, no-obligation insurance quote, and let us partner with you on your journey to a secure and fulfilling future.
Location
Bal Claire - State Farm Insurance Agent
25 Mitchell Blvd, San Rafael, CA
94903, United States
Hours
Reviews
5.0
199 reviews
5 stars
198
4 stars1
3 stars0
2 stars0
1 star0
What are people saying?
AI-generated from recent customer reviews
Customer Service
Agents like Monica and Cynthia received high praise for their professionalism, attentiveness, and ability to address customer needs effectively.
Knowledge and Expertise
Customers highlighted the agents' deep knowledge of insurance policies and their ability to provide tailored advice and solutions.
Personalized Experience
Many reviews emphasized the personalized service and genuine care provided by the agents, making clients feel valued and understood.
Competitive Pricing
Several customers noted satisfaction with the competitive pricing and cost-saving options offered by the agency.
Long-term Relationships
Many clients expressed loyalty to the agency, citing years of positive experiences and consistent service.
- KCKelly Corbett6 days ago5.0Great experience adding Auto Insurance with Agent Monica Rivero. She is knowledgeable, easy to work with and had me signed up quickly and efficiently. Highly recommend.
- MDMichael DagninoNov 10, 20255.0I just recently went through the process of my Life Insurance application with Bal and she made everything as smooth and easy for me as could be. Fantastic customer service. She always answers all my questions thoroughly, and this is my first policy so her willingness to break it down for me and help me understand everything was deeply appreciated. She treats me like I'm part of the family. I will definitely be coming back to her for all my future insurance needs.
- KCKendra CochranNov 4, 20255.0I had an excellent experience with this Bal and her team! They truly make understanding complicated insurance concepts easy. Their expertise and friendly approach bring confidence. I highly recommend Bal!
- MCMike ChanOct 24, 20255.0I’ve had an excellent experience with Bal Claire-State Farm Insurance, especially working with Cynthia. She’s been incredibly helpful, professional, and attentive every step of the way. Cynthia truly took the time to understand my needs and made sure I had the right coverage without any hassle. The pricing is on par with that of a premium agency, but the peace of mind and personal service I get from Cynthia and her team make it absolutely worth it. It’s rare to find someone who combines professionalism, efficiency, and genuine care — but that’s exactly what you get here. If you’re looking for top-quality coverage with premium customer service, I highly recommend Cynthia at Bal Claire State Farm in San Rafael.
- RBR BOct 15, 20255.0Thanks for getting back to me in a timely Manner Monica and getting me all the answers I requested. I definitely hope to get you on the phone everytime I call needing something. Thank you
Frequently Asked Questions About Bal Claire - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online at Bal Claire - State Farm Insurance Agent?
No, you do not have to pay for a quote online. Bal Claire - State Farm Insurance Agent offers free quotes.
Who should I contact if I have questions about billing or payments?
Please contact your State Farm agent if you have questions about bills, payments, or renewal coverage offers. The agent's phone number and email are available on your bill details page.
What services can I manage using the State Farm mobile app?
You can manage your insurance and banking accounts, get roadside assistance, file claims, and more via the State Farm mobile app.
What does Emergency Roadside Service cover through Bal Claire - State Farm Insurance Agent?
Emergency Roadside Service typically covers towing to a repair facility, delivery of gas, oil, a battery, or tires, one hour of locksmith services, and one hour of mechanical labor for select services.
What are the office hours for Bal Claire - State Farm Insurance Agent in San Rafael, CA?
The office is open Monday through Friday from 9:00 AM to 5:00 PM, and closed on weekends and major holidays.
What payment methods are accepted at Bal Claire - State Farm Insurance Agent?
They accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
Can I purchase a State Farm insurance policy online without an agent?
No, completing the process without an agent is not possible. If you do not have an agent, one will be assigned to you for all quotes, policies, and accounts.
What nearby wellness services can I visit after or before my appointment at Bal Claire - State Farm Insurance Agent?
You can visit nearby wellness locations such as Wolf Massage, Angelic Touch & Holistic Bodywork, and Breathe Easy Bodywork for massage and holistic therapies.
Are there any nearby community services close to Bal Claire - State Farm Insurance Agent?
Yes, Casa Allegra Community Services and Lucas Valley Homeowners Association are nearby, offering community support and non-profit services you might find useful.
Which nearby businesses can help with financial or insurance services in the vicinity of Bal Claire - State Farm Insurance Agent?
Nearby businesses include United General Insurance for insurance needs, Point Marin for financial services, and Gerald Fisher Insurance Agency for additional insurance options.