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Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
- Wheelchair accessible restroomAvailable
Location
Justin Costello - State Farm Insurance Agent
5701 Lonetree Blvd, Rocklin, CA
95765, United States
Hours
Reviews
5.0
136 reviews
5 stars
135
4 stars0
3 stars0
2 stars0
1 star1
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff, particularly Gus and Kody, for their helpfulness, patience, and professionalism in addressing insurance needs.
Knowledge and Expertise
Many reviews highlighted the agents' deep knowledge of insurance policies and their ability to explain complex information clearly, making clients feel informed and confident.
Affordability
Several customers noted that the agency helped them find affordable insurance options and save money, often by bundling policies.
Personal Touch
Clients appreciated the friendly and personable approach of the agents, who took the time to understand individual needs and build rapport.
Responsiveness
The team was frequently commended for their quick response times and willingness to assist with inquiries and policy changes.
- STShannon ThompsonOct 27, 20255.0I am so relieved to have so Justin and the folks in his office taking care of all my insurance needs. The office works hard to keep my policies up to date and affordable. I can relax and have confidence that I am covered - finally!
- AWAbdul wahed wahdatOct 22, 20255.0Kody Green was extremely helpful with my auto insurance. He was patient, professional, and always quick to respond to my questions. His communication made the process much easier, and I felt confident I was making the right choices. I highly recommend him to anyone looking for great customer service!
- AAAziz AgzamovSep 24, 20255.0Usually hate tedious phone calls with insurance agencies, Cody made it way easier tho. Props to the Man give him a raise!
- 3B3 BeansSep 15, 20255.0I had an outstanding experience working with Kody Green at State Farm. From the moment I called he was knowledgeable, and incredibly professional. He took the time to understand my insurance needs and explained all of my options clearly, in detail and without any pressure. What really stood out was their patience and dedication — He made sure every question I had was answered. I truly felt like he had my best interests in mind the entire time.
- DBdharwin banezAug 22, 20255.0Excellent service ! Every questions & inquiries was addressed properly and professionally , (Thanks Cody) .
Frequently Asked Questions About Justin Costello - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods are accepted?
We accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
Use the Digital Pay Payment Center link to log into your account using your User ID and password to access your billing and payment info.
What services can I perform using the State Farm mobile app?
The mobile app allows you to manage insurance and banking accounts, get roadside assistance, file claims, and more.
What are the office hours for Justin Costello - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Is the office wheelchair accessible and can I book appointments online?
Yes, the office has wheelchair accessible seating and restrooms, offers onsite services, and allows online appointment booking without requiring appointments.
Where is Justin Costello - State Farm Insurance Agent located?
The office is located at 5701 Lonetree Blvd, Suite 319, Rocklin, CA 95765, USA.
Which nearby financial services can help me with related financial needs?
Nearby financial services like Bridgeway Financial, Capital City Tax Service, Jerri Curradi Supreme Lending, and Kees Lending, Inc. can assist with financial planning and tax services.
Are there real estate services near the State Farm office to help with home purchases?
Yes, nearby options include McDonald Real Estate Network, Alexander Papp Realtor, Skyline Properties, and 1st Priority Realty for professional real estate assistance.
What other insurance agencies are located near Justin Costello's office?
Nearby insurance agencies include Goosehead Insurance - Rochelle Hulse and Capitol Direct Financial and Insurance Services.