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CA-0739044 Our goal is use our knowledge to give you the very best experience when purchasing insurance. We always strive to give 100 percent in servicing our customers.
Location
Bob Francy III - State Farm Insurance Agent
12605 Poway Rd, Poway, CA
92064, United States
Hours
Reviews
5.0
113 reviews
5 stars
111
4 stars1
3 stars1
2 stars0
1 star0
- BMBrian McArthurSep 24, 20255.0Bob and his team are really outstanding. I don't know how else to describe it. Very grateful for years of them looking out for our family on auto insurance, renters insurance, umbrella insurance, etc.
- LELevi EveringSep 12, 20255.0New driver here who has had my family taken care of by France State Farm for over twenty years. Rob represents the agency’s well to have a personal touch over the phone with my dad from my learners permit to now driving to school and practice in a vehicle of my own. Thank you.
- JSJoseph SchlientzSep 10, 20255.0We have been assured with Bob Francy and State Farm for many many years on all kinds of products. His team is very responsive and the products are very affordable and have been great for our family.
- HMHeather MeltonAug 22, 20255.0I’ve had such an amazing experience with Linsie and her team at State Farm! From day one they’ve been nothing but professional, friendly, and reliable. Anytime I’ve had a question or needed help, they’ve responded quickly and made the process so smooth. Whether it was updating my policy, answering questions about coverage, or helping me navigate claims, Linsie has always gone above and beyond. Bob is also the best—together they make an incredible team! It’s rare to find customer service this consistent and dependable. I couldn’t ask for a better insurance team—absolutely no complaints, only gratitude. Highly recommend!
- VKVebjorn KristensenJul 29, 20255.0We've been with Bob Francy and state farm for almost 20 years, and we could not be happier with the support and relationship throughout these years! I would recommend without hesitation!
Frequently Asked Questions About Bob Francy III - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I need to pay for an online insurance quote?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods does the insurance agency accept?
We accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
Access your billing and payment information by logging in through the Digital Pay Payment Center with your User ID and password.
Who should I contact if I have questions about my billing or payments?
Please contact your assigned agent; their phone number and email are available on the bill's details page.
What services does the State Farm mobile app provide?
The mobile app allows you to manage your insurance and banking accounts, get roadside assistance, file claims, and more.
What does Emergency Roadside Service cover?
It covers towing to the nearest repair facility, delivery of gas, oil, a battery, or tires, one hour of locksmith services, and mechanical labor for select services.
What are the business hours of Bob Francy III - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends and major holidays.
Does Bob Francy III - State Farm Insurance Agent offer services in languages other than English?
Yes, services are offered in both English and Spanish.
Are there nearby auto care shops that customers can visit for vehicle services?
Yes, nearby you can find Firestone Complete Auto Care and Express Tire for tire and automotive repair services, which can be convenient when dealing with insurance claims or vehicle maintenance.
What are some nearby places where customers can relax or grab a coffee after visiting the insurance agency?
Customers can visit Better Buzz Coffee Poway, It's A Grind Coffee House, or Donutopolis to enjoy coffee and snacks just around the corner.
Are there any nearby places where customers can get auto glass services if needed?
Yes, All Star Glass and Auto Glass Now are nearby providers for auto glass service and repairs, offering convenient options for customers handling claims or repairs.