CA-0B03038 Our mission is to become your first choice for your insurance needs by establishing a personal relationship with your and helping you understand the risks you face every day. We focus on Auto Insurance, Home Insurance, Renters Insurance, Life Insurance and Business and Commercial Insurance throughout California. When the unfortunate incidents occur we pledge to want to be there to assist you through the good and bad.
Erica is absolutely amazing! She’s always so helpful, caring, and goes above and beyond. I appreciate how she explains everything clearly and always looks out for my best interest. I couldn’t ask for a better agent highly recommend Susan Hart’s State Farm office and especially Erica!
WB
William Baker
Aug 5, 2024
5.0
Great advice and service. Very approachable and willing to investigate to provide answers to our questions.
MC
Mary Cobb
Nov 3, 2020
5.0
Popping back in to say thanks for being there to assist as we transitioned to a new car during a busy holiday season, and then discovered we needed some specific wording included on the documentation. As always, amazing communication made the process easier that I had feared. My little request was treated with reassuring urgency despite weekend and holiday timing. Thank you!
Frequently Asked Questions About Susan Hart - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods are accepted at Susan Hart - State Farm Insurance Agent?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
Use the Digital Pay Payment Center link to log in with your User ID and password to view your billing and payment information.
What services does Susan Hart - State Farm Insurance Agent offer?
They offer Auto Insurance, Homeowners Insurance, Life Insurance, Renters Insurance, Business Insurance, Motorcycle Insurance, Property Insurance, Boat Insurance, and Pet Insurance.
When is Susan Hart - State Farm Insurance Agent open for business?
Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 4:00 PM, and closed on weekends. Holiday hours vary.
Can I purchase an insurance policy online without an agent?
No, you cannot complete the process without an agent. If you do not have an agent, one will be assigned to you for all quotes, policies, and accounts.
Is Susan Hart - State Farm Insurance Agent accessible for individuals with disabilities?
Yes, the office has a wheelchair accessible entrance.
What nearby car dealerships can I visit near Susan Hart - State Farm Insurance Agent?
Nearby car dealerships include PMW Auto Group, Enders Auto Exchange, and West End Auto Dealer, which can be helpful when considering auto insurance options after buying a vehicle.
Are there local educational institutions near Susan Hart - State Farm Insurance Agent?
Yes, Not A Soft Target and CCW Permit Instruction are nearby schools. Customers with families might find these locations relevant when considering life or renters insurance options.
What fitness and wellness centers are around Susan Hart - State Farm Insurance Agent?
Nearby fitness centers include Prime Evolution Fitness and Sports Performance, Sol Plex Performance, DCA Performance Coaching, Made by Matua, 365 Fitness, Z Fit, Mighty Aesthetics, KellsFitness, and DomNation Fitness. These could be convenient for customers to combine health and insurance consultations.